JustGrab is a fixed-fare on-demand service, which brings together both taxis and cars across Malaysia. This means that a passenger who books a JustGrab will be assigned the nearest vehicle, regardless of whether it is a taxi or a car.
JustGrab is the default service type that all driver-partners will have when they join the Grab platform.
*JustGrab is named as Standard (JustGrab) in Klang Valley & Negeri Sembilan.
Eligibility Criteria for JustGrab
Vehicle Requirements
- Vehicles manufactured in 2010 and newer
- 4 passenger seats with 4 seat belts
- All vehicle models are accepted for JustGrab unless it is listed in the Rejected Models List below
- The vehicle must be privately owned by a Malaysian citizen.
*Please note that pick up trucks are only accepted as E-Hailing vehicles in East Malaysia.
Driver Requirements
- Driver Rating : > 4.5 stars
- No disciplinary issue(s) / excessive cancellations
- Must have a valid PSV licence and E-Hailing insurance coverage
GrabCar (6-seater) is an on-demand service that consists of 7-seater cars (including the driver).
* GrabCar (6-Seater) is named as Standard | 6 Seats in Klang Valley & Negeri Sembilan.
Eligibility Criteria for GrabCar (6-seater)
- Manufactured in 2010 and newer
- 6 passenger seats with 6 seat belts
- The vehicle must be privately owned by a Malaysian citizen.
- No pickup truck/van
Important:
- Only driver-partners who meet the vehicle requirements will be added as a GrabCar 6-seater. Service type updates will be performed every Friday. Driver-partners do not need to contact the Help Centre.
- All decisions made by Grab are final.
Eligible Car Models
- BMW 2 Series Gran Tourer
- Citroen C4 Grand Picasso
- Chery B14
- Chery Eastar
- Chery Maxime
- Chery Tiggo 8 Pro
- Chevrolet Captiva
- Chevrolet Orlando
- Citroen Grand C4 Picasso
- Ford Everest
- Ford S-MAX
- Honda BRV
- Honda Freed
- Honda Jade
- Honda Odyssey
- Honda Stream
- Honda Stepwagon Spada
- Hyundai Grand Starex
- Hyundai Santa Fe
- Hyundai Staria
- Isuzu MU-X
- Kia Citra/Naza Citra
- Kia Carnival/Kia Grand Carnival
- Kia Ria/Naza Ria
- Kia Rondo/Naza Rondo
- Kia Sorento/Naza Sorento
- Mazda 5
- Mazda 8
- Mazda Biante
- Mazda CX-8
- Mercedes Benz R-Class
- Mercedes Benz V-Class
- Mitsubishi Grandis
- Mitsubishi Outlander
- Mitsubishi Pajero
- Mitsubishi XPander
- Nissan Elgrand
- Nissan Grand Livina
- Nissan Serena S-Hybrid
- Nissan X-Trail
- Perodua Alza
- Perodua Aruz
- Peugeot 5008
- Peugeot Traveller
- Proton Ertiga
- Proton Exora
- Proton X90
- Ssangyong Rexton (Check 5 or 7 seater)
- Ssangyong Stavic
- Subaru Exiga
- Suzuki APV
- Toyota Alphard
- Toyota Avanza
- Toyota Esquire
- Toyota Estima
- Toyota Innova
- Toyota Ipsum
- Toyota Fortuner
- Toyota Noah
- Toyota Previa
- Toyota Sienta
- Toyota Rush (Check 5 or 7 seater)
- Toyota Vanguard
- Toyota Veloz
- Toyota Voxy
- Toyota Vellfire
- Toyota Wish
- Volkswagen Cross Touran
- Volkswagen Sharan
- Weststar Maxus G10
Car models below are only accepted for the GrabCar (6-seater) service in Langkawi and not eligible for JustGrab.
- Chery Transcom
- Ford Transit
- Kia Pregio
- Maxus V80
- Nissan Urvan
- Toyota Hiace
[Available in Klang Valley only]
Eligibility Criteria for Premium
Vehicle Requirements
- Car manufactured in year 2014 and newer
- Functional seat belts for all seats
- No damages/scratches interior and exterior of the car
- The vehicle must be privately owned by a Malaysian citizen
Driver Requirement
- Maintain a driver rating of 4.85 and above
- Must complete 30 rides on JustGrab/GrabCar Plus/6-Seater first in order to be activated
- Currently available in Klang Valley only
Important:
- Only driver-partners who meet the requirements above will have Premium added to their accounts. Service type updates will be performed every Friday. Driver-partners do not need to contact the Help Centre.
- The Premium service type may be removed if driver-partners fail to meet the Premium service requirements and driver rating criteria. Reinstatement of the service type will only be performed if all requirements are met again. No appeal will be entertained.
- All decisions made by Grab are final.
Eligible Car Models
- Alfa Romeo 159
- Audi A4
- Audi A5
- Audi A6
- Audi A7
- Audi A8
- Audi Q3
- Audi Q4
- Audi Q5
- Audi Q7
- BMW 3 Series
- BMW 5 Series
- BMW 6 Series Gran Coupe
- BMW 7 Series
- BMW X3
- BMW X4
- BMW X5
- BMW X6
- BYD Atto 3
- Honda Accord
- Hyundai Genesis
- Hyundai Grand Starex
- Hyundai Grand Staria Lounge/Staria Premium 2.2
- Hyundai Sonata
- Hyundai i40
- Infiniti Q50
- Infiniti QX50
- Infiniti QX70
- Infiniti QX80
- Jaecoo J7
- Jaguar F-Pace
- Jaguar XE
- Jaguar XF
- Jaguar XFR
- Jaguar XJ
- Kia Grand Carnival
- Land Rover Discovery
- Land Rover Discovery Sport
- Land Rover Freelander
- Land Rover Range Rover
- Land Rover Range Rover Evoque
- Land Rover Range Rover Sport
- Lexus ES
- Lexus GSF
- Lexus IS
- Lexus GS
- Lexus LS
- Lexus LX
- Lexus NX
- Lexus NX 200T
- Lexus RX
- Mazda 6
- Mazda CX-8
- Mazda CX-9
- Mercedes-Benz C-Class
- Mercedes-Benz E-Class
- Mercedes-Benz GLC
- Mercedes-Benz GLE
- Mercedes-Benz GLS
- Mercedes-Benz R-Class
- Mercedes-Benz S-Class
- Mercedes-Benz V-Class
- Mini Countryman
- Nissan Murano
- Nissan Teana
- Peugeot 508
- Porsche Macan
- Toyota Alphard
- Toyota Camry
- Toyota Esquire
- Toyota Harrier
- Toyota Vellfire
- Volkswagen Arteon
- Volkswagen CC
- Volkswagen Passat
- Volvo S60
- Volvo S80
- Volvo S90
- Volvo V60
- Volvo XC40
- Volvo XC60
- Volvo XC90
[Available in Klang Valley only]
Premium | Exec is a service for passengers who want a luxurious experience – luxury cars and specially trained driver-partners who will provide top notch service to passengers.
Eligibility Criteria for Premium | Exec
Vehicle Requirements
- Car manufactured in year 2014 and newer
- Functional seat belts for all seats
- No damages/scratches interior and exterior of the car
- All cars are subjected to physical inspection by Grab
- The vehicle must be privately owned by a Malaysian citizen
Driver Requirement
- Maintain a driver rating of 4.90 and above
- Must complete 20 rides on JustGrab/Plus/6 Seater first in order to be activated
- Currently available in Klang Valley only
Important:
- Only driver-partners who meet the requirements above will be whitelisted for Premium | Exec GrabAcademy training. Service type updates will be performed every Monday based on the training completion status. Driver-partners do not need to contact the Help Centre.
- The Premium | Exec service type may be removed if driver-partners fail to meet the Premium | Exec service requirements and driver rating criteria. Reinstatement of the service type will only be performed if all requirements are met again. No appeal will be entertained.
- All decisions made by Grab are final.
Eligible Car Models
- Audi A5
- Audi A6
- Audi A7
- Audi A8
- BMW 5 Series
- BMW 6 Series
- BMW 7 Series
- BMW X5
- BMW X6
- Jaguar XF
- Jaguar XJ
- Jeep Grand Cherokee
- Land Rover Discovery
- Land Rover Range Rover
- Mercedes-Benz CLS
- Mercedes-Benz E-Class
- Mercedes-Benz GLE
- Mercedes-Benz GLS
- Mercedes-Benz S-Class
- Toyota Alphard
- Toyota Vellfire
- Volvo S90
- Volvo XC90