The Malaysian Gig Workers Bill 2025 (Act 872) is a new piece of legislation designed to provide protection for those who work independently.

The Act, legally recognises gig workers ensuring they have clear rights and with the aim of creating a more equitable and secure gig economy.

WHAT DOES THIS MEAN FOR THOSE IN GIG WORK:

• Definition of Service Agreements: The Act legally recognises written, verbal, express, or implied agreements between a contracting entity and a gig worker.
• Social Security: The Act outlines that gig workers are to have their earnings deducted for social security contributions. This is made by the contracting entity on behalf of the gig workers. 
• Establishment of a Consultative Council: A tripartite consultative council, representing workers, platforms and the government, to recommend and advise on standards for minimum earnings for all types of gig work, and other related matters. 
• Deactivation Mechanisms: Gig workers cannot be terminated without just cause or a valid reason.
• Dispute Resolution: The Bill introduces dispute resolution mechanisms such as the establishment of conciliation proceedings and a dedicated Gig Workers Tribunal.
• Rights to Association: Ensures gig workers have the right to form or join associations.
• Payslip & Income Statements: Gig workers have the right to request an earnings slip from a contracting entity.

The gazetting of the Malaysian Gig Workers Bill on 31 Dec 2025 is a step forward towards enhancing the welfare of the nation’s gig workforce. The goals of this Bill mirror the commitment we have held for over a decade: ensuring the well-being and security of our driver- and delivery-partners. 

Our stand remains firm: We are in support of good regulation, not fast regulation. Our priority is to ensure that these new legal frameworks translate into a practical, simplified, and seamless experience for our partners on the ground.  We have navigated complex transitions before, during the implementation of the 2019 e-hailing regulations, where we worked closely with driver-partners to meet new requirements, which continues until today. This reflects our commitment to regulations that are practical and workable on the ground.

We are committed to contribute our experience to the government’s vision, working together to drive inclusive growth within Malaysia’s digital economy.

Our stand remains firm: We are in support of good regulation, not fast regulation. Our priority is to ensure that these new legal frameworks translate into a practical, simplified, and seamless experience for our partners on the ground.  We have navigated complex transitions before, during the implementation of the 2019 e-hailing regulations, where we worked closely with driver-partners to meet new requirements, which continues until today. This reflects our commitment to regulations that are practical and workable on the ground.

We are committed to contribute our experience to the government’s vision, working together to drive inclusive growth within Malaysia’s digital economy.

The goals of this Bill mirror the commitment we have held for over a decade: ensuring the well-being and security of our driver- and delivery-partners. 

Our existing initiatives, ranging from comprehensive insurance and safety tools to upskilling through GrabAcademy, have always been driven by our belief in fostering a fair and sustainable gig ecosystem.

What we have done so far are:

• Subsidised SOCSO coverage that Grab co-contributes.
• Clear Terms of Service agreement.
• Fair and transparent earnings framework.
• Fair strike system before termination.
• Appeal and dispute resolution channels.

Once details are made available we will build:

• Guided on-boarding onto government systems (once its ready).
• Hassle-free deduction process to manage partner’s mandatory SOCSO contribution.
• Strengthening appeal and discipline policies to align with Bill’s specific benchmark.

We share the same goals as the Act, having been dedicated to the well-being of our driver- and delivery-partners for over a decade. We have navigated complex transitions before, during the implementation of the 2019 e-hailing regulations, where we worked closely with driver-partners to meet new requirements, which continues until today. 

This reflects our commitment to regulations that are practical and workable on the ground. Our immediate focus will be, and in partnership with the Government:

• Guided SOCSO registration.
• Hassle-free deduction process to manage your SOCSO contribution.
• Dedicated to provide you with clear earnings framework.
• Continue to uphold our progressive discipline policy.
• Ensure accessible dispute resolution through our existing appeal channels.