Advance Bookings are bookings made in advance (up to 7 days ahead, minimum 2 hours before) by passengers. Driver-partners can accept this type of bookings via the Booking Planner section, and receive a scheduling fee for every booking accepted.
For now, Advance Booking is only offered as follows:
Booking type:
*For now, Advance Booking is not available for rides FROM airports.
Service type:
Booking type:
*For now, Advance Booking is not available for rides FROM airports.
Service type:
Plan Your Earnings
Accept bookings made
in advance
To be able to use the Advance Booking feature, driver-partners must:
Click the button below to complete the GrabAcademy training. Alternatively, you can find the training in the GrabAcademy section of your driver app.
You will automatically be brought to the in-transit screen 30 minutes before the scheduled pickup time. You must be online in order for this to happen. If you are offline, you will be given a 5-minute grace period to go online. If not, we will start to allocate another driver-partner.
Activated driver-partners will need to complete a mandatory GrabAcademy training to be eligible for Advance Booking. Once driver-partners are eligible, driver-partners must maintain a minimal disciplinary record to avoid being restricted from this feature.
The Advance Booking Policy acts as a Code of Conduct (CoC) for driver-partners executing this pre-book feature. This policy also states the details of infringements that may result in disciplinary actions, suspension or termination of access to the Advance Booking feature.
Be Responsible
Be Mindful
Extra Tips!
These are bookings made in advance by passengers (up to 7 days ahead, minimum 2 hours before) that are available to be accepted via the Booking Planner section. For this type of booking, you will receive an additional scheduling fee for every booking you accept (amount varies depending on service type).
For now, Advance Booking is only available for bookings in Klang Valley and Penang, with city-wide rides and to airports, on the following service types:
Your e-hailing insurance needs to still be valid to enable you to view bookings on the Booking Planner. If you’ve opted for Grab Daily E-Hailing Insurance, make sure it is activated.
If you have done the above but you still can’t see any available Advance Booking on the Booking Planner, it may be because of one of the following reasons:
You are encouraged to arrive within 30 minutes before the scheduled pickup time. Do note that you will also be brought to the in-transit screen 30 minutes before the scheduled pickup time of your Advance Booking. You must be online in order for this to happen.
IMPORTANT: If you are offline, you will be given a 5-minute grace period to go online. If not, your booking would be reassigned to another driver-partner and you will be charged RM12 commitment fee.
Tip: If you find that you need more than 30 minutes to arrive at the pickup location, start navigating earlier. Communicate thoroughly with the passenger on your arrival time using the GrabChat and/or Call feature.
Driver-partners will be restricted from Advance Booking if they practise the following:
Make sure you review the booking details (pickup date, location, & time) carefully to see if you can commit before accepting any Advance Booking.
As the fare is inclusive of the scheduling fee, Far Pickup Bonus will not apply to Advance Bookings.
G-02 Ground Floor, Block A,
Axis Business Campus,
No 13A & 13B Jalan 225,
Section 51A, Petaling Jaya,
46100 Selangor.
Business Registration:
MyTeksi Sdn. Bhd. - 201101025619
GrabCar Sdn. Bhd. - 201401013360
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14. This rebate is non-transferable to any party.