Switch Now- Display Your GrabPay DuitNow QR!

DuitNow QR is Malaysia’s National QR Standard that lets your consumers pay using any participating banks or e-Wallet apps. That means you’ll be able to accept payments from any e-Wallet or bank with this QR code!

As the only e-Wallet that awards points with every transaction, your consumers will be expecting to pay with the GrabPay DuitNow QR so they can reap in the awesome benefits.

 If you have received your GrabPay DuitNow QR, make sure to display it on your counter so they can pay easily and seamlessly!

Why GrabPay DuitNow QR?

Exclusive GrabRewards Points for your consumers

You enjoy an automatic loyalty programme for your consumers because for every GrabPay transaction with GrabPay DuitNow QR, we return in points! They earn GrabRewards Points that can be used to redeem incredible rewards—something no other e-Wallet offers.

Enjoy more exposure with Merchants Nearby

Gain higher visibility when your consumers use the Merchants Nearby feature on the Grab app, which helps locate participating GrabPay stores like yours.

Let your consumers pay through Whatsapp/social media

Make online transactions by sending the GrabPay DuitNow QR code to your consumers. They just need to scan and pay using any participating e-Wallet or bank!

Reward your consumers with savings on Grab services

They can use GrabRewards Points to redeem discounts on Grab rides, GrabFood, GrabExpress and GrabMart. They can also pay with points to off-set their bill when they scan the GrabPay DuitNow QR with GrabPay!

All your transactions on one easy platform

Whether you’re on GrabPay, GrabFood or both, manage your business easily and seamlessly on the GrabMerchant app.
Learn more about GrabMerchant app and portal here.

Give loyal consumers a bonus

Join our upcoming campaign that rewards your consumers with even more GrabRewards Points every time they use GrabPay to scan the GrabPay DuitNow QR. This is a major bonus your consumers will love, so don’t miss out!

How does GrabPay DuitNow QR work?

By displaying a GrabPay DuitNow QR, you can receive payments from GrabPay, and other participating bank and eWallet apps.
Click here for the full list of participating banks and eWallets.

Here’s how your consumers can pay:

📝 IMPORTANT NOTE:

  1. You may only view transactions details on your GrabMerchant app when your consumers have made a successful payment through your GrabPay DuitNow QR.
  2. GrabRewards Points can only be earned when a GrabPay user scans the GrabPay DuitNow QR.
  3. GrabPay promos/save using points is only applicable when a GrabPay user scans the GrabPay DuitNow QR.
  4. If a consumer scans another participating bank or eWallet DuitNow QR with GrabPay to make any payments, the transaction will NOT be recorded on your GrabMerchant app. You can find the transaction history on the respective participating bank or eWallet merchant apps.

IMPORTANT NOTE:

  1. You may view participating banks & eWallet apps transactions details on your GrabMerchant app when your consumers have made a successful payment through your GrabPay DuitNow QR.

Viewing transaction details on your GrabMerchant app:

For any transactions made to your GrabPay DuitNow QR, whether it’s via GrabPay or any participating bank or eWallet app, you will be able to find the transaction history from your GrabMerchant app.

📝 IMPORTANT NOTE:

  1. You may only view transaction details made through GrabPay DuitNow QR in your GrabMerchant app. Other DuitNow QR transactions can be found through their respective banks or e-Wallets merchant app instead.

Display your GrabPay DuitNow QR

If you have received your GrabPay DuitNow QR, make sure to display it on your counter so you can start receiving payments!

Display your GrabPay DuitNow QR

If you have received your GrabPay DuitNow QR, make sure to display it on your counter so you can start receiving payments!

Frequently Asked Questions

DuitNow QR is Malaysia’s National QR Standard established by PayNet, under Bank Negara Malaysia’s Interoperable Credit Transfer Framework.

With DuitNow QR’s interoperability, you can receive payments when your customers scan and pay with any participating Bank and e-Wallet apps. Learn more about DuitNow QR here.

Differences of both QR as below:

GrabPay Merchant QR allows consumers to scan and pay with GrabPay Wallet only.

GrabPay DuitNow QR  allows consumers to scan and pay with any participating Bank or e-Wallet apps. 

 

For existing GrabPay merchants, you’ll receive the QR code via your registered business trading address. If you would like to register as a GrabPay merchant, kindly submit your business information here.

For further inquiries, you may contact merchantsupport.my@grab.com.

No, there will be no additional charges for GrabPay DuitNow QR.

By displaying GrabPay DuitNow QR, you will automatically become a GrabPay Preferred Merchant.
Here are some of the perks that a Preferred Merchant can enjoy:

• GrabRewards Points for your consumers
You’ll enjoy an automatic loyalty programme for your customers. For every GrabPay transaction with GrabPay DuitNow QR, your consumers earn up to 3x points.

GrabPay campaign for your business
You’ll be automatically eligible for upcoming GrabPay campaigns that are relevant to your business.

• Your business will be listed in Grab’s Merchant Nearby feature
This helps consumers to locate GrabPay stores like yours.

Your consumers will need to scan the QR code either with GrabPay or any participating Bank or e-Wallets app. All transactions made under GrabPay DuitNow QR can be accessed or viewed through your GrabMerchant app.

*Note: Your consumers will only earn GrabRewards Points and enjoy Grab campaign discounts/rebates if they pay using their GrabPay Wallet

Any payment received via your GrabPay DuitNow QR will be accessible as usual from your:

GrabMerchant app: view your past transaction history of up to 90 days
GrabMerchant Portal: view your past transaction history of up to 90 days or download your transaction history of up to 30 days
Merchant daily report: view your previous-day transaction and settlement history

*Note: You may only view transaction details made through GrabPay DuitNow QR in your GrabMerchant app. Other DuitNow QR transactions can be found through their respective banks or e-Wallets merchant app instead.

Your GrabPay DuitNow QR should be displayed immediately upon receiving them. 

If you have not received your GrabPay DuitNow QR, click here to request for it.

Yes, the current daily limit for a GrabPay Wallet is RM1,500 (Premium Wallet) and RM500 (Basic Wallet).

Do note that the daily limit transaction may differ for other participating Bank and e-Wallet apps.

You may contact merchantsupport.my@grab.com for further assistance or to get a QR replacement.

Yes, as long as it’s from any participating Bank and e-Wallet apps.

Yes, transactions with DuitNow QR are safe and protected by Quick Access (biometric authentication) and Two-Factor Authentication (2FA). Each DuitNow QR transaction amount is also subject to the Quick Access limit and daily transaction limit set.

Here are some simple steps to prevent any QR code scams:

Kindly scan the QR-ID display code to ensure that it correctly reflects your store name and location.It is highly recommended that you perform this verification from time to time to prevent any potential fraud or scam.

Always check the QR code to ensure it is not covering another code. As QR codes are displayed in public areas for easy scanning, phishers are able to easily print and replace a QR code without drawing your attention.