Map Your City

The Map Your City feature is a feature on the Grab driver app that allows you to earn up to RM1 with every accepted Point Of Interest (POI)* you submit.

To start earning rewards, join the Add Places campaign by following the steps below:

iOS users will see “Add New Places” instead of “Add Places”

*Point Of Interest (POI): POI is a specific location on the map that is used for pick-up or drop-off pins. Missing POIs on the map mean that a venue’s pick-up/drop-off pin is nonexistent in the Grab app.

If you are at a location with missing POI:

1. Click on “Add Places”, zoom in and move the pin around if needed to get a more accurate location (if you want to go back to your current location, click the button).

2. Click the “Add This Place” button to start submitting.

3. Enter the details of the location & submit relevant pictures to support your submission.

If you want to submit missing POIs around the area you’re in:
1. Tap the “Show Missing Places” button to see missing POIs around you (if you want to go back to your current location, click the button).

2. Once you’ve selected a location, click the “Yes, Add” button to start submitting.

3. Enter the details of the location & submit relevant pictures to support your submission.

For more info on the Add Places campaign, refer below:

Details such as campaign period, minimum POIs to achieve, reward scheme etc. are available here

You can also access a general guide to read more about the terms and conditions, some examples of accepted photos for POI, or report an issue from the Help section.

Once you’ve submitted a new POI, our internal team will review the submission. This process usually takes around 7 to 21 working days. It may take up to additional 25-30 working days before you can see the submitted POI reflected in the Grab app.

If the new POI meets the requirements, it will be accepted. Please note that only accepted POI submissions are eligible for rewards. New POI requirements are as below:

New POI Requirements: 

1. New POI (nonexistent before)

2. Correct name and spelling (please indicate area name for POI that has many branches)

3. Correct and full address

4. Accurate location

5. Not a duplicate of any existing POI

6. Submission includes pictures for faster reviewing process

7. Pictures are not from the internet and must be related to the POI

Once you are eligible, the payout will be credited into your cash wallet.

On the Map Your City page, click on “Contributions” to view all of your POI submissions. There are 4 tabs to indicate the status of your submissions:

•  All: The total number of submissions

•  In Review: Your submissions that are being reviewed

•  Accepted: Your submissions that have been verified and approved

•  Not Accepted: Your submissions that are rejected due to insufficient or incorrect data

In case you are curious to find out where you stand among your fellow driver-partners & delivery-partners, check out the Leaderboard to view your ranking or the highest number of POI submissions!

💡 There are 2 ways to find out if a POI is an already existing POI:

1. On the Add Places page, click the button and grey pins will appear around your current location. These grey pins indicate existing POIs in that area.

2. When you type the name of the POI that you want to add, a list of suggested places will appear. The places listed indicate existing POIs in that area.