Polisi Peralatan GrabFood

Beg Penghantaran

Beg penghantaran GrabFood adalah peralatan wajib untuk setiap rakan-penghantar. Polisi ini adalah untuk rakan-penghantar lebih memahami bagaimana proses pengambilan beg penghantaran GrabFood akan berfungsi serta supaya rakan-penghantar menjaga beg penghantaran sendiri dengan lebih baik. Polisi ini berkuatkuasa 9 Mac 2020.

Beg penghantaran akan dicaj sebanyak RM150 sahaja:

    • RM150 melalui Dompet Kredit semasa pengaktifan akaun GrabFood; (Sila dapatkan tambah nilai Dompet Kredit secara kod PIN 16-digit menerusi epay atau 7-Eleven.)

Maklumat lanjut tentang tambah nilai Dompet Kredit di sini, rakan-penghantar baru yang belum lagi diaktifkan perlu membawa kod pin 16-digit ke sesi pengesahan dokumen.

Jumlah ini akan berfungsi sebagai deposit untuk beg penghantaran sepanjang masa rakan-penghantar membuat penghantaran dengan GrabFood. Terma dan syarat adalah seperti berikut:

Terma dan Syarat

1. Jika beg penghantaran rakan hilang ATAU dicuri:

  • Rakan-penghantar wajib menyerahkan laporan polis sebagai bukti untuk mendapat beg baru
  • Rakan-penghantar akan dikenakan caj RM250 melalui Dompet Tunai

2. Efektif 15 Ogos 2022, jika rakan ingin mendapat beg penghantaran yang baru:

  • Jika lebih daripada 12 bulan – pulangkan beg penghantaran lama dan dapatkan beg penghantaran baru tanpa caj
  • Jika kurang daripada 12 bulan – pulangkan beg penghantaran lama dan dapatkan beg penghantaran baru dengan caj RM150 sahaja

3. Jika rakan digantung secara kekal ATAU ingin berhenti menghantar dengan GrabFood, beg penghantaran perlu dipulangkan kepada GrabFood untuk menerima semula deposit jaminan:

  • RM100 untuk rakan-penghantar yang diaktifkan mulai 9 Mac 2020

Nota penting:

  1. Penukaran beg penghantaran GrabFood adalah tertakluk kepada ketersediaan stok.
  2. Rakan-penghantar perlu mendaftar sebelum mengambil beg penghantaran baru di sini.
  3. Beg penghantaran Non-Halal dan Halal (beg tote) akan dicaj RM50 sekiranya beg hilang atau dicuri.

Enjoy 9% (RM8) Rebate at

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.