Auto Accept: For an easier drive with Grab!

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Auto Accept: For an easier drive with Grab!

Introducing Auto Accept, a brand new Grab feature that automatically accepts jobs that come your way. With this added convenience, you can concentrate on the road without the worry of missing jobs. 

How Auto Accept helps you

Driving Safely

No need to worry about multitasking while driving such as having to accept jobs within 10 seconds. This means better concentration and safer driving on the road!

No more Missed Jobs

Stepped out of the car to help a passenger, and missed a job? Auto Accept ensures you get that job. When you accept more jobs, you may collect more fares and increase your earnings.


What kind of jobs will I receive with Auto Accept?

Auto Accept will accept all jobs you’re eligible for. Example: if you receive a GrabShare booking, your matched booking will be Auto Accepted – you just need to follow the pick up sequence accordingly.

What happens if the passenger books the wrong service type?

If the passenger books the wrong service type, politely inform the passenger to cancel the booking and make another booking with the correct taxi type.

Is it possible for me to receive a back2back job while on Auto Accept?

Yes. You may receive a back2back job while on Auto Accept. The back2back job will be accepted automatically for you, and added to your trip.

What happens if a job is Auto Accepted when I’m about to go for a break?

As a Grab Driver-partner, you are encouraged to honour all accepted jobs. If you’re unable to carry out the job, please contact the passenger and inform them before cancelling. Remember to turn off your job availability if you want to take a break.

I have acknowledged the Auto Accept job alert but the job was cancelled by operator. Why?

This may happen if you’re in an area with poor mobile connectivity, and the Driver App was unable to detect your acknowledgement.

Why does this feature only appear in English when my chosen driver app language is Bahasa Melayu?

Please update your driver app to the latest version to view this feature in Bahasa Melayu (Android v5.37.0 and iOS v1.24.0).

Enjoy 9% (RM8) Rebate at

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.