Human Capital Management

Grab is a mission-driven organisation, focused on advancing Southeast Asia’s digital economy, with our people strategy anchored in our 4H values.

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Grab’s Impact in 2025

80%

Grab employee engagement score, a 3-percentage-point year-on-year increase

100%

of Grab employees are trained to use enterprise AI tools

73%

of Grab full-time employees use AI tools on a weekly basis

Our Human Capital Management Approach

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Cultivating a Mission-Driven Culture

Our people strategy is anchored in our 4H values – Heart, Hunger, Honour and Humility – which guide how we innovate, make decisions and treat one another.

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Building an AI-Native Workforce

Guided by our “AI-First with Heart” philosophy, we integrate AI capabilities into our workforce strategy, performance systems and continuous learning programmes.

In 2025, we transitioned from awareness-building to institutionalising AI as a core organisational capability.

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Future-Ready Talent

To remain competitive in a rapidly evolving digital economy, we are committed to attracting, developing and retaining talent through fair employment practices, meaningful career opportunities and an inclusive workplace.

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Ensuring Employee Well-Being and Safety

We take a holistic approach to employee well-being, and occupational health and safety (OHS), recognising that physical health, mental resilience, flexibility and financial security are essential to sustained performance and long-term workforce stability. In 2025, we had zero work-related employee fatalities.

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