Prioritising Partner Welfare
Grab utilises technology to create a resilient marketplace, unlocking new demand and sustainable growth to help our driver-partners thrive in the digital economy.
Grab’s Impact in 2025
$15.3B
earned by driver- and merchant-partners on the Grab platform, +19% year-on-year
47M
Monthly Transacting Users, a 14% increase year-on-year
+5.5%
increase in average driver-partners’ earnings per online hour (EPOH) year-on-year, reflecting improved earnings efficiency on the platform
Fair and Sustainable Earning Opportunities for Driver-Partners
Productivity Tools and Demand Optimisation
To improve earnings efficiency, Grab provides driver-partners with productivity tools and AI insights like our AI Driver Companion. Demand is also optimised through features and algorithms, such as smart batching for orders.
Sustainable Earning Opportunities
Our affordable Saver options help to drive consumer demand and earning opportunities, while premium and niche mobility verticals provide higher-value earning opportunities.
Diversified Earnings for Income Resilience
76% of two-wheel driver-partners now actively earn across more than one service on the Grab platform (e.g., combining Food, Mart, Express, and Mobility).
Cost Support and Operational Savings
We lower the barrier to entry and the cost of doing business for our partners, providing subsidies and cost savings on essential operational expenses through GrabBenefits.
Insurance Coverage and Partner Support
100% of driver-partners are covered by work-related accident insurance across all operating markets.
Skills Development
GrabAcademy equips driver-partners in Platform Skills, Personal & Professional Development, and Career Mobility. In 2025, more than 1.5 million driver-partners completed at least one GrabAcademy course.
Working with our Communities on Partner Welfare
Engaging Partner Communities for Long-Term Trust
We adopt a collaborative approach to policies and product development, with user insights & research, pilot testing & iterative rollouts, as well as proactive training and communication.
We also have multiple continuous feedback mechanisms and conduct immersions to engage directly with partners and users, building first-hand understanding of their realities.
Working with Local Regulators
Grab partners with governments across Southeast Asia to advance national priorities and strengthen economic resilience. We work with public sector partners on areas like social protection, tourism development, AI and digitalisation enablement, workforce development and road safety.
More Services, More Earning Opportunities
Đậu Hải Duyên leverages Grab’s full suite of two-wheel services. During the morning rush, he transports commuters on GrabBike. At lunch and dinner, he delivered meals and groceries through GrabFood and GrabMart. By switching between services throughout the day, he kept himself busy and reduced idle time. Over time, he was able to pay off his home mortgage and support both of his children through university.
“I stopped waiting for opportunities and started creating them by providing the multiple services that Grab offers.”
Grab delivery-partner
Vietnam
Greener hills, brighter homes: restoring forests and cutting emissions across Vietnam
Singapore Grab users support the country’s first large scale seagrass nursery
How we’re making short-term loans more accessible for Grab merchant-partners
