Help keep our planet beautiful by opting in to Carbon Neutral Fee

Help keep our planet beautiful

Simply opt in to Carbon Neutral Fee to contribute no more than RM0.20 to offset emissions from your ride or delivery.

Don’t miss the chance to meet the Avatar-inspired vehicle icons when you order a GrabFood or GrabMart carbon fee delivery, available for a limited time only.

*Don’t forget to update your Grab app to the latest version to enjoy this experience.

Way of Green Challenge : Redemption has finished and the challenge has ended. Thank you to all who participated in helping to reduce your carbon footprint.

Frequently Asked Questions (FAQ)

It’s a voluntary contribution that goes towards purchasing carbon credits and planting of trees. By opting in , there will be an additional fixed amount of RM0.20 for each ride you book and RM0.10 for each GrabFood and GrabMart delivery

  1. On your Grab app homepage, tap on Account.
  2. Select Support the Environment and switch the toggle On or Off.

Opting in or out will take effect from the next ride, GrabFood or GrabMart delivery you book.

You can redeem over the counter at any TGV cinema outlet.

You can also redeem via the TGV cinemas app. Doing so will incur an RM1 processing fee. 

Here is how to redeem via the TGV Cinemas app : 

Kindly head to for more details.

You would need to make a Carbon Neutral Fee GrabFood or GrabMart order. 

You would also need to check if your Grab app has been updated to the latest version.


Grab The Way of Green Challenge


Terms and conditions 

Grab The Way of Green Challenge

Terms and conditions

1. The Walt Disney Company (Southeast Asia) Pte. Limited and its parent, affiliates, and subsidiaries (collectively, “Disney”) are not responsible for the promotion, administration or execution of this Grab The Way of Green Challenge (“Challenge”) and/or the delivery of the Prize, and exclude responsibility and all liabilities arising from the Challenge and/or the Prize.
2. The Challenge period is 8 December 2022 to 22 December 2022 (“Challenge Period”).
3. This Challenge is applicable for GrabFood and GrabMart in the cities of Malaysia which Grab service operates.
4. The prize of the Challenge includes:

  • A pair of movie tickets at participating TGV Cinema for Avatar: The Way of Water, while stocks lasts: 5,000 pairs / 10,000 pieces (“Movie Tickets”] and
  • Stand a chance to win an Avatar-inspired Holiday Package to Australia: 3 packages (each package is for 2 adults) (“Holiday Package”) (collectively referred to as “Prize”)

5. Challenge mechanics:

  • Step 1: Turn on the carbon offset toggle
  • Step 2: Complete 4 offset deliveries in GrabFood or GrabMart (minimum order amount of RM28) to win a pair of Movie Tickets and stand a chance to win the Holiday Package

6. Challenge is non-transferable and non-exchangeable.
7. Once the Challenge has been completed, the user will receive a push and inbox notification which directs the user to redeem the Movie Tickets voucher via Grabapp in GrabRewards.
8. Redemption of Movie Tickets voucher:

  • Users are required to redeem and use the Movie Tickets voucher (at participating TGV Cinemas) within the time frame stipulated on the voucher. User’s failure to redeem the Movie Tickets voucher within the stipulated time frame shall be deemed asr user’s waiver of its right to redeem the Movie Tickets .
  • Redemption of Movie Tickets is subject to TGV Cinema’s terms and conditions stated on each Movie Tickets voucher.
  • Grab is not responsible and shall not entertain any request for claim, refund or compensation in relation to any such expired Movie Tickets voucher or user’s breach of TGV Cinema’s terms and conditions .

9. Redemption of Holiday Package

  • Winner of the Holiday Package will be notified by Grab (“Announcement Date”) via GrabApp inbox messaging to provide the necessary information for prize redemption.
  • Winner of the Holiday Package shall redeem and utilise the Holiday Package within twelve (12) months from the Announcement Date.
  • User’s failure to redeem and utilise the Holiday Package within the stipulated time frame due any reason whatsoever, e.g. visa restrictions etc, shall be deemed as user’s waiver of its right to redeem the Holiday Package.
  • Grab is not responsible and shall not entertain any request for claim, refund or compensation arising from user’s failure to redeem the Holiday Package within the stipulated time frame.

10. Grab may, at its sole and absolute discretion, and without any prior notification, substitute the Prize for another Prize of similar value, in circumstances that include unavailability of the Prize, illegality or non-feasibility.
11. Unless otherwise provided, all Prizes are non-transferable and non-exchangeable for cash/credit in kind, Prizes will be given out while stocks last.
12. Each user is only entitled to one (1) pair of Movie Tickets (subject to availability), and one (1) chance to win the Holiday Package. User agrees that the user is in compliance with Grab’s terms of service applicable for the Grab service provided, as stipulated in Each Movie Ticket Voucher is governed by its applicable terms of use.
13. Grab reserves the sole and absolute right to withdraw, amend and/or alter any part of the whole terms and conditions in relation to this Challenge at any time without giving any prior notice to the user and the user agrees to be bound by those changes and Grab reserves the right to make final decisions in any matters relating to this Challenge.
14. By taking part in this Challenge, the user hereby warrants and undertakes that the user has read, understood and agreed to be bound by these terms and conditions. Further, the user hereby acknowledges and agrees that Grab may collect, use, disclose or otherwise process personal data, provided by you to Grab, as set out above and in accordance with Grab’s Privacy Notice.
15. The user also acknowledges and agrees to be legally bound by these terms and conditions and decisions of Grab without limitation or qualification. User further agrees that all decisions from Grab shall be final and conclusive.
16. Grab shall not be liable for any claims by the consumers or third-party claims or losses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third-party, consequential or other damages resulting from or in connection with this activity.
17. These terms and conditions will be governed by the laws of Malaysia. And any disputes related will be under the exclusive jurisdiction of Malaysian court.


Enjoy 9% (RM8) Rebate at

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.