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Set Up Your Wallet in 5 Easy Steps

  • 1. Verify Account
  • 2. Create GrabPIN
  • 3. Add Card
  • 4. Top Up Wallet
  • 5. Primary Payment Method

Verify Your Account

As an eWallet regulated by Bank Negara Malaysia, GrabPay is required to verify our customers’ identities in a process called KYC (Know Your Customers) to keep the platform more secure. By completing this 2-step verification, you will have access to a full range of Grab services.

 Simplified KYCComplete KYC
Wallet TypeBasic WalletPremium Wallet
Balance LimitMYR 500MYR 1500
Daily Transaction LimitMYR 500MYR 1000
Grab RidesYesYes
GrabFood DeliveriesYesYes
Prepaid Top UpYesYes
In-store & Online ShoppingYesYes
Transfer Money LocallyYesYes
Transfer Money Overseas (coming soon)NoYes
Mastercard (coming soon)NoYes

Tips for taking a good photograph:

  1. Take a complete picture of your document
  2. Make sure details are not blurred out
  3. Make sure you are in a well lit room
  4. Submit a valid ID/document

Create Grab PIN

Secure your GrabPay Wallet by setting your unique GrabPIN. Once your GrabPIN is set up, you won’t have to re-enter your credit card details every time you pay with GrabPay!

Add a Card

Start paying with GrabPay by adding your credit or debit card to top up your GrabPay Wallet.

Top Up Your Wallet

Top up your GrabPay Wallet using the card that you linked previously or check out other methods to top up here.

Set GrabPay Wallet as Primary Payment Method

Set GrabPay Wallet as your primary payment method to make the most out of your payments. All of your transactions will be charged to your wallet, earning you the highest amount of GrabRewards points every time you pay. Additionally, using GrabPay Wallet as your primary payment method offers you access to the widest range of Grab services.

Learn More

If you have any questions, visit our Help Centre for more information.