Important note on modified devices

We’ve noticed that there are Grab drivers using modified devices.
These are phones which have been rooted or jailbroken. Please note that
modified devices will be prevented from accessing the Grab app 17 November 2017.

Why this restriction?

Modified devices are a risk to our system because they may:


  • Compromise your privacy for fraudulent attacks

  • Interfere with our functions via third-party software

  • Prevent fair and equal allocations of jobs

Check if your device has been modified

There are many online tutorials specific to your device model on checking
whether your device has been modified.

What to do if your device has been modified

Depending on how complicated your case may be, you can:


  • Refer to online tutorials on restoring your device settings

  • Get help at the store that sold you the device, or

  • Use another unmodified device

Check if your device has been modified

There are many online tutorials specific to your device model on checking
whether your device has been modified.