Map Your City
Our map is constantly in need of new places to pin to enhance the overall experience of the Grab app. Help us by submitting new places or places of interest in the app and you can earn amazing rewards like GrabFood vouchers, GrabMart vouchers and other great rewards! Use the “Add Places” feature in the Map Your City feature to get started!
Here’s how to submit a new location in the app :
Requirements of a successful submitted location/POI
Increase your submission’s success rate by checking out the following :
- NEW location or POI – Make sure it’s new and not been submitted before
- Correct name and spelling – Ensure the name and spelling of the location is correct
- Full address – Provide the full and accurate address
- Photo of the place/location – Submit an accurate and clear photo of the location
Examples :
Residential location
- Name – Use the exact address of the residence as the name
- Address of the place – Tap on this field to enter the house/block/building number , street name, level/unit/room no. and post code
- Category of the place – Select “Residential” from the drop down list
Restaurant Chains
- Name – Enter the eatery name and location of the branch
- Address of the place – Tap on this field to enter the lot number , street name, level/unit and post code
- Category of the place – Select “Food and beverage” from the drop down list
- Photos of the place – Upload photos of the front of the premise
Non-Chain Restaurants
- Name – Enter the eatery name
- Address of the place – Tap on this field to enter the lot number , street name, level/unit and post code
- Category of the place – Select “Food and beverage” from the drop down list
- Photos of the place – Upload photos of the front of the premise
Amazing monthly rewards for submissions
Rewards change every month so make sure to regularly check the Map Your City Page in the app! You can check out this month’s submission rewards and conditions on the Map Your City page and tap on the <i>button on the Add Places tile.
Frequently Asked Questions (FAQ)
On the Map Your City page, click on “Contributions” to view all of your POI submissions.
There are two ways to find out of a POI is an already existing POI
- On the Add New Places page, click on the button and grey pins will appear around your current location. These grey pins indicate existing POIs in that area.
- When you type the name of the POI that you want to add, a list of suggested places will appear. The places listed indicate existing POIs in that area.
The reviewing process usually takes around 7 to 21 working days. It may take up to additional 25-30 working days before you can see the submitted POI reflected in the Grab app.
Point of Interest Crowdsourcing Contest Terms
- These Contest Terms govern the Point of Interest (“POI”) Crowdsourcing Contest (“Contest”) and are to be read together with Grab’s Transport, Delivery and Logistics Terms of Service (“Terms of Service”) and the relevant section on Point of Interest Contributions in it which shall apply to your submission of POIs. Unless otherwise defined in these Contest Terms, the terms in these Contest Terms shall have the same meaning as that in the Terms of Service.
Eligibility:
- In order to participate in the Contest, you must have a valid and existing Grab User account. You are not eligible to participate in the Contest in a given Contest period if (a) your Grab User account has been terminated or suspended during that Contest period or (b) you or your immediate relative currently work(s) for, with or in Grab in any capacity.
Contest period:
- The Contest period(s) shall be determined by Grab and notified to you in the Application.
Conditions of participation:
- Privacy:
- By entering the Contest, you agree to Grab using and disclosing your personal data, including your Grab-registered name and profile picture for the purposes of administering the Contest and related promotional and marketing purposes. For more information on how Grab processes your personal data, please refer to our Privacy Policy available at https://www.grab.com/terms-policies/privacy-policy.
- Your Grab-registered name and profile picture will be visible to others. You should not participate in the Contest if you do not agree to this.
Prizes:
- At the end of each Contest period, Grab will notify you if you have won a prize. Where a prize is to be sent to you offline:
- The prize will be forfeited if you do not provide the requisite delivery details;
- Grab will not be responsible if the prize is lost or damaged in the delivery process; and
- No compensation or replacement will be provided for forfeited, lost or damaged prizes.
- The prizes will be determined by Grab at its sole discretion. Grab may change the prizes at any time, and the prizes for each Contest period may differ.
- Grab is not responsible for any rejection or removal of POIs submitted which may result in you being removed from the Contest or disqualified from receiving a prize. No appeal, claims or correspondence will be entertained.
General
- Grab shall not be liable for any loss, damage, costs or injury arising out of or in relation to your participation in this Contest.
- Grab will not be responsible for any defect, the quality of or fitness of any aspect of the prizes.
- Grab may amend these Contest Terms at any time without prior notification to you.