Great News: Grab is now ISO Certified!

GRAB is proud to announce our recent achievement in obtaining ISO 9001:2015 and we are the First in ride hailing industry globally to successfully achieve a quality review.


What is ISO 9001:2015?

The ISO 9001:2015 certification is the latest version of the world’s leading quality management standard that sets out the requirements for a quality management system.  It helps businesses and organizations to be more efficient and improve consumer satisfaction.

GRAB went through a rigorous process to receive the certification and has satisfied the demanding set of requirements, which have become synonymous with quality business processes and continuing improvement practices for the Quality Management System.


What does ISO 9001:2015 certification mean to GRAB?

The award of certification reflects GRAB’s commitment in meeting the quality management principles including a strong consumer focus, the motivation and implication of top management, process approach and continual improvement.  It also enables GRAB to demonstrate to our consumers and potential consumers that the products and services we offer are of consistently good quality.

ISO 9001:2015 The Quality Management System is applicable to:
MyTeksi Sdn. Bhd.

Provision of online ride-hailing service (Grabtaxi)

Certificate No: KLR 6037418


Enjoy 9% (RM8) Rebate at

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.