Get to know the Faces of Southeast Asia

At Grab, we serve millions of people daily as their everyday super app. From busy commuters and hungry office workers to hardworking driver-partners and merchants, so many people use our platform to book a ride, order food or make a living. They form the bustling social fabric of this region we call home: Southeast Asia (SEA).

With more than 350 million Internet users across SEA, and over 90% of them getting online primarily through their smartphones, our home of 640 million people is one of the most mobile-first Internet regions globally. We are all increasingly empowered by the Internet and it is changing lives.

We want to give you a peek into the lives of those who use our platform, and to hear their voices. What do their “everyday” look like: what are their highs and lows; how do they celebrate wins and overcome struggles?

That’s why we’ve launched Faces of Southeast Asia (FOSA), a new microsite that we hope will give you fresh insight into the this vast and diverse region, and how it is developing.

Read about Tanya Charlotte in Jakarta, who was one of the 61 passengers in a Grab ride when we crossed our 3 billionth ride mark recently. Her Christian faith is a cornerstone of her life. On the day we – and Tanya – celebrated 3 billionth rides, Tanya had taken a GrabBike from Paulus Church, where she worships every Sunday, to Sudirman Station. “Although I have to work on Sundays, going to church is something that cannot be missed, so I always take time out to worship. Paulus Church is the closest one to my workplace. It’s one of my must-go destinations every weekend.”

Get to know Mokhtar from Singapore, a GrabFood delivery-partner since we started operations in the city in May 2018. “Since I had a stroke several years ago, I couldn’t walk properly on my own or for long distances. I became reliant on a mobility device. As the sole breadwinner of my family of 5, I really needed to pick myself up. I needed to continue earning a salary,” he shared.

Being a delivery-partner has really worked out for Mokhtar. “The job is flexible and I can do it with my e-scooter. Consumers are generally very open and understanding of my condition. The merchants are also very kind, and many of them even help to arrange the food orders nicely for me on my e-scooter.”

Be inspired by Gerly from the Philippines, the wife of one of our driver-partners there. She attended a course on Shampoo and Bar (soap) Making, organised by Grab Misiskolar (Grab Academy for Wives), and is now selling her products through her sister’s store. “I’m happy that I can contribute and help my family with daily expenses. I’m also saving up for new investment opportunities,” Gerly said.

Tanya, Mokhtar and Gerly are just three of the many people we have had the privilege to serve. We are honoured to be making a positive difference in the lives of so many of you.

Read more great stories on Faces of Southeast Asia. Like us, be inspired by their big wins and little victories, and their collective grit and gumption.

Share your own inspiring stories with us too, via social media! Use our hashtag #FacesSEA.

Enjoy 9% (RM8) Rebate at

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.