Introducing GrabMart Service Type

New everyday item delivery service

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Introducing GrabMart, the new everyday item delivery service for delivery-partners in selected cities!

With this service, delivery-partners will be able to receive more types of orders. On top of that, you will not have to wait for it to be prepared like GrabFood orders.

How do I receive this type of order?

GrabMart orders will be allocated to delivery-partners on bikes or cars in selected cities that have the GrabFood service type.

  • Delivery-partners (bike): GrabFood and GrabMart taxi type will be active at all times.
  • Delivery-partners (car): You will have the option to switch off these service types according to your needs.

How will GrabMart order be shown?

GrabMart order code will begin with the letters “GM” in the Jobcard. Example:

 

The completion procedure for GrabMart orders is the same as your normal GrabFood order. Make sure to get all the items listed in your order before leaving the merchant.


FAQ

What is GrabMart?

GrabMart is our new on-demand everyday item delivery service – a separate service from GrabFood delivery from restaurant merchants. It also includes deliveries for gifts and other items from your favourite store.

The completion procedure for GrabMart orders is the same as your normal GrabFood order.

Who will be eligible to receive GrabMart orders?

GrabMart orders will be allocated to all delivery-partners with GrabFood taxi type in selected cities.

Where will GrabMart service be launched?

GrabMart will be launched in GrabFood’s operation areas in Klang Valley, Johor Bahru, Melaka, Ipoh, Negeri Sembilan, Penang, Kuching, Kota Kinabalu, Kuantan, Miri, Sungai Petani, Alor Setar and Sandakan.

What about the incentive and fee structure for GrabMart?

GrabMart’s incentive and fee structure are the same as GrabFood.


Kindly be reminded that all members of the Grab community are required to follow the Code of Conduct and Terms of Services.