Tuesday April 9th, 2019

How-to: Helping Passengers With Special Needs

A little can go a long way

Tekan di sini untuk terjemahan Bahasa Melayu

As a driver-partner on the job, you want to fulfil your passengers needs; taking them from point A to point B. However, you might get passengers with physical disabilities; they need extra attention and care to ensure a comfortable journey for them.

Ask Before Giving Assistance

Always offer a helping hand. However, do keep in mind that we should never do something without first asking, or indicating that we want to help. Respecting people’s boundaries is important.

Helping a Deaf Passenger

You should always look directly at the passenger and speak in a normal tone. Don’t assume you can’t communicate with a deaf passenger; they may be reading your lips. You can be more accommodating by writing it down on a piece of paper; keeping the written words simple and easy to understand. Be patient as they are trying to understand you as well.

Helping a Visually Impaired Passenger

Offer your help by asking them how you can help as they know what is best for his/her needs. Be clear when giving directions or instructions to visually impaired passengers. For example, “the stairs is 5 steps ahead on the left”.

Helping a Physically Disabled Passenger

Park your car in the most convenient way for the passenger to get on. Always ask for their permission before touching their mobility aid (wheelchair, crutches, etc). Take proper care of their mobility aid as it is a vital equipment for them. When you help your passenger to walk to the car, don’t rush; follow their walking pace.

Click here to share this on WhatsApp

GrabAllStars Rewards – Monthly Highlights

GrabAllStars is a programme that provides benefits to driver-partners, through a wide selection of merchants. This includes cheaper pricing to reduce your daily expenses.

Here are some of the attractive rewards available for you to redeem this month:

Updates and new features!

GrabCorner Updates

You can do so much more now with GrabCorner — we have added a few new sections such as interactive polls and a prayer time tracker!

 

As part of our community, you’re required to abide by the Code of Conduct and Terms of Services. Thank you!

Enjoy 9% (RM8) Rebate at
AEON

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.