GrabAccess for persons with disabilities
The GrabAccess programme expands access to livelihood opportunities for persons with disabilities (PWDs) in Southeast Asia, enabling flexible and inclusive earning.
Grab’s Impact in 2025
6,207
persons with disabilities (PWD) driver-partners earned an income on Grab in 2025
PWD Identifier and GrabChat Notifications
Grab informs passengers when their driver-partner has a disability and provides guidance on respectful interaction.
Radius Adjustments
In Singapore, the Grab app algorithm automatically assigns closer deliveries for wheelchair-bound partners while monitoring earnings impact.
In-Car Communication Materials
Grab introduced communication flip cards in multiple markets to support communication with deaf driver-partners.
Deaf Driver-Partner Turned Bakery Supervisor at Jaya Grocer
Since 2016, Joey Kow has transitioned from a deaf driver-partner to a leader within the Grab ecosystem. By leveraging Grab’s wider ecosystem and her professional baking background, she now serves as a bakery Supervisor leading a team of 16 staff, while continuing to drive occasionally.
“Grab first gave me my first chance to earn a sustainable livelihood and then opened doors for me to continue my passion for baking and grow into a leadership role.”
Jaya Grocer Bakery Supervisor & Grab Driver-Partner
Malaysia
Greener hills, brighter homes: restoring forests and cutting emissions across Vietnam
Singapore Grab users support the country’s first large scale seagrass nursery
How we’re making short-term loans more accessible for Grab merchant-partners
Menemukan kendala dalam layanan Grab? Hubungi Grab Support melalui:
* Pusat Bantuan di aplikasi Grab
* Laman: help.grab.com
* Hotline +62 21 2350 7042
Grab Indonesia hanya akan menghubungi Anda melalui nomor berikut:
* Konsumen & Mitra Pengemudi: +62 21 2350 7078
* Mitra GrabMerchant: +62 21 8064 8787
* Tim Cepat Tanggap Grab: +62 21 2350 7077
Direktorat Jenderal Perlindungan Konsumen dan Tertib Niaga
Kementerian Perdagangan Republik Indonesia
Whatsapp Ditjen PKTN: +62 853 1111 1010
Indonesia
