Consumer

Going somewhere? Let our reliable taxi service transport you there

Overview

Grab rides connect millions of passengers with private hire, taxi, and coach drivers.

Why use us

1

Upfront pricing

Know how much your trip will cost* before you book. *excluding tolls and surcharges

2

Stay on top of your rides

Track rides and trace your trip history.

3

Cashless convenience

Pay in-app with OVO or a debit/credit card.

Our services

GrabCar

Take private rides for up to 4 passengers, at affordable everyday fares. Book taxi service online from Grab wherever you are.

Take private rides for up to 4 passengers, at affordable everyday fares. Book taxi service online from Grab wherever you are.

GrabCar XL

Take private rides for up to 6 passengers, at affordable everyday fares.

Take private rides for up to 6 passengers, at affordable everyday fares.

GrabCar Protect

Our special fleet that provides extra safe rides with 100% vaccinated drivers.

Our special fleet that provides extra safe rides with 100% vaccinated drivers.

GrabBike

Beat the traffic at the most affordable prices.

Beat the traffic at the most affordable prices.

GrabBike Protect

Our special bike fleet that provides extra safe rides with 100% vaccinated drivers.

Our special bike fleet that provides extra safe rides with 100% vaccinated drivers.

GrabRent

Rent a car with a driver for greater flexibility.

Rent a car with a driver for greater flexibility.

GrabElectric

A greener ride option to help reduce your carbon footprint.

A greener ride option to help reduce your carbon footprint.

GrabGerak

Transportation solution for those who have special needs.

Transportation solution for those who have special needs.

Key safety features

Emergency button

Any time during a ride, passengers can press the emergency button to notify the authorities or their emergency contacts.

Number masking

We mask the personal contact numbers of both passengers and drivers, to protect the privacy and data of both parties.

Share my ride

Passengers can let friends or loved ones know where they are by sharing their live GPS location.

Learn more

Learn more

FAQs

Got questions? We’ve got answers.

For more questions, please visit our Help Centre.

  • How can I pay for my ride?
    You can pay with cash, your credit card, debit card, or OVO. Just choose your preferred method when booking your ride.
  • How can I contact my driver?
    Tap “Message” in the app and click “Chat” to organise your ride with your driver. Your chat history will be deleted upon completion of your ride.
  • Can the driver see my number?

    No, your driver will only be able to see your name, profile photo, and booking details. If you need to communicate, you can do this through the app.

  • What is GrabCar Premium?

    GrabCar Premium is part of the GrabforBusiness service, offering customized transportation solutions for companies. This premium service features vehicles such as Innova and Fortuner, meeting corporate needs for comfortable and safe travel. GrabforBusiness also includes document delivery, Grab Gifts, and catering services.

  • What is GrabCar Plus?

    GrabCar Plus is a distinct premium version of the regular GrabCar service, exclusively featuring drivers with a five-star rating on Grab, selected and trained internally. Besides superior vehicles and services, GrabCar Plus promises faster booking wait times compared to the regular version.

  • How do you order GrabCar for someone else?

    Ordering GrabCar for someone else is almost the same as the usual Grab order. The difference lies in the pickup address or location, as it is booked by you for someone else.

  • How do you book Grab for cars and motorcycles?

    To order Grab for cars and motorcycles, you just need to download the Grab app and follow the instructions inside. For more details, you can click here.

  • Can Grab go to the airport?

    GrabNow Airport is an official service from Grab that collaborates with airports. For a list of airports providing this service, you can see more details here.

Mobility

Safe and reliable rides to get you where you need to go.

Book Now

Book Now