About GrabExpress

GrabExpress is an App-based express courier service that promises speed, certainty, and most importantly safety.

Why GrabExpress?

Grab, the leading transportation app which headquarter is in Singapore and had recently won the 2015 Vulcan Awards, provides you with a new solution to deliver your packets & documents.

Fast delivery service

Deliver your documents and packets at any time

Insured

Track your package live and every delivery is automatically covered with insurance up to Rp.10 million with exception of several conditions and items as written in the FAQ

Competitive

Competitive delivery fees based on distance

Fare Table

Fare
Fare follows the distance determined by app users and based on the fare that applied in each city.

Dimensions & Weight Guidelines

Please ensure that your package does not exceed the guidelines shown here.

How It Works

Gunakan Grab kemanapun dengan mudah

Download Grab

Scan QR Code

FAQs

GrabExpress is an app-based express courier service that promises speed, certainty, and most importantly safety.

GrabExpress operates 24 hours, 7 days a week.

GrabExpress can deliver documents or packets. GrabExpress does not accept delivery of crockery that is not packaged properly, food and beverages that require refrigeration or special handling, alcoholic beverages, medicines, jewelry, cash, or other objects prohibited by the laws in force in the Republic of Indonesia. Note: Not all items are covered by insurance. Go to point 6 of FAQ for insurance T&C.

GrabExpress is available in JADETABEK (Jakarta, Depok, Tangerang Selatan and kota Bekasi).

Providing the complete details of the receiver is crucial. Our bikers will contact the receiver to ensure the receiving of the packet. If the receiver cannot be contacted, then we will return the packet to the sender

There is no minimum number of packets required for GrabExpress.

Currently GrabExpress only serves packets and documents delivery.

You can track through “Share My Ride” feature in the app.

Ada 4 alasan utama kenapa kamu harus menggunakan layanan GrabExpress, yaitu:

  • Mudah; Kamu cuma perlu melalukan 3 tahap yaitu: Buka aplikasi GrabTaxi kamu, Masukan loksi penjemputan & tujuan kamu, lalu Pilih layanan GrabExpress
  • Aman; barang yang kamu kirim terasuransikan sampai senilai Rp. 10.000.000, para bikers kami juga sudah terlatih untuk mengantarkan barang dengan baik dan aman.
  • Pasti; kamu bisa tahu profil biker yang akan mengantarkan barang kamu beserta nomor telepon dan plat nomor kendarannya, perkiraan waktu tiba, dan estimasi harga yang pasti. Lalu kamu bisa menggunakan fitur ‘Share My Ride’ untuk melacak proses pengiriman barang kamu. Kami juga menyediakan E-Receipt dalam setiap proses pengiriman paket.
  • Cepat; kamu gak perlu nunggu lama lagi karena barang kamu akan dikirimkan dan sampai pada hari yang sama.

Pembayaran GrabExpress bisa dilakukan dengan metode Tunai dan Non-Tunai.

Apabila yang memesan layanan GrabExpress melalui aplikasi GrabTaxi adalah sang Pengirim, maka jasa layanan dibayar sebelum pengantaran paket oleh si Pengirim. Namun, jika yang memesan adalah si Penerima, maka si Penerima akan membayar biaya layanan setelah paket diantar. Saat kamu memesan layanan GrabExpress melalui aplikasi GrabTaxi.

GrabExpress has special schemes in place for high-volume corporate customers. Place send your enquiries to partner.grabexpress.id@grab.com.