Start anew with OVO Points,
fun benefits await!

“Eh, what’s changing with GrabRewards?”
(speaking to self – looking at the mobile screen)

Telling you now … just sit back and relax… 😉

Continue to use OVO cash for all kinds of transactions in Grab especially during these times… because as of 3 August 2020, there is OVO Points, ‘faithful’ and true always for all your ride, food, delivery & Mart transactions.

You might ask, why is that?

So all your transaction needs with OVO Points will be easier & even more widely accepted, aside from just in Grab app, you can use it at OVO offline merchants even at Tokopedia.

No need to worry, you can still use your current GrabRewards points balance until 30 September 2020.

Please note that you can keep the entire GrabRewards points balance by converting to OVO Points through MANUAL OPT-IN option where 1 point = 14 OVO Points.
Make sure you opt-in from 24 August 2020 – 30 September 2020.

Special early bird program, exclusively for the first 100,000 members who opt in before 31 August 2020: Enjoy 1,500 bonus OVO Points credited to your account within 14 days after 1 October 2020.

Here’s how you can earn your OVO Points moving forward:

Applicable for GrabCar, GrabBike, GrabExpress, GrabFood & GrabMart

On top of that, get ready for the following specials:

  • Independence Day promo, enjoy an additional 75 OVO Points for every Rp10k (after discount) transaction for your Ride, Food, Delivery & Mart orders using OVO Cash from 1 – 17 August 2020.
  • August “Hujan Rezeki” Raffle, redeem from as low as 8 GrabRewards Points for a chance to win up to 88 million OVO Points from 8 August – 18 September 2020.
  • Redeem your GrabRewards points for plenty of fun rewards like ride vouchers, ecommerce, donations & even airline miles before 30 September 2020.
  • Your GrabRewards membership tier will remain unchanged until 31 December 2020.
  • Exclusively for Gold & Platinum members, enjoy upgraded tier benefits from our preferred partners like Houzcall, Tempo, iLotte, MAPEMALL, Zalora, Unipin & many more!


Welcome to the new journey with OVO Points and don’t forget to redeem your GrabRewards Points now!


Our commitment to members

With restricted movement and social distancing guidelines in place, we understand that there’ll be many limitations.

To help provide flexibility and ease of mind to all our GrabRewards members during this challenging time, we’ll be temporarily adjusting our policies as follows:

  • Reward vouchers – The validity for all Grab food and ride reward vouchers^ redeemed from GrabRewards catalogue will be extended to 31 December 2020.
  • ^Note: The voucher extension does not apply to all Grab vouchers (ride, food, mart and express vouchers) purchased from gifts.grab.com and marketplaces (e.g Shopee, Lazada, etc.), or vouchers received from corporate purchases and marketing campaigns via Grab for Business or GrabAds.

Member

Silver

Gold

Platinum

Member

Go for Silver

Use Grab as your everyday app to start progressing up the tier.
Start unlocking more benefits today.

Silver

Silver members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 20%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Go for Gold

Start unlocking more benefits today.
Make your way up to Gold to enjoy more privileges.

Gold

Earn 1.5x rewards points as a Gold user.

Get access to exclusive deals such as movie screenings, flash sales and more.
Visit the GrabRewards catalogue to find these deals.

Gold members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 40%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Enjoy up to 10% off at more than 80 F&B merchants in selected airports throughout Southeast Asia.

See full list here.

Platinum

Earn 2x rewards points as a Platinum user.

Save more with exclusive Platinum-only Grab vouchers.
Visit My Rewards in your app to find out what vouchers you have.

GrabRewards Platinum users can now gain access to Booking.com’s Genius programme.

Enjoy 10% off* on best-selling rooms and get special perks at all participating hotels.
*Terms apply.

Visit the GrabRewards catalogue to enjoy this benefit.

Get access to exclusive deals such as movie screenings, flash sales and more.
Visit the GrabRewards catalogue to find these deals.

Prioritised bookings for your rides.

Contact us via help centre in your app for prioritised Platinum support.

Platinum members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 55%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Enjoy up to 20% off at more than 80 F&B merchants in selected airports throughout Southeast Asia.

See full list here.

Where to access GrabRewards?

FAQ

Grab is always looking for the best way to reward you. With a single currency, OVO Points, GrabRewards will be a seamless experience that you can use with Grab and wherever OVO is accepted

Yes, you will continue to earn OVO Points when you make Food, Mart, Rides (Car and Bike), and GrabExpress transactions paid with OVO Cash from 3 Aug 2020 onwards. Please refer to the table above for the current points earning rates

You can continue to earn GrabRewards points until 2 August 2020. From 3 August 2020 onwards, the GrabRewards programme will only issue OVO Points

Both GrabRewards Points and OVO Points can be converted to other types of points currency in the GrabRewards catalogue with our partners. However, GrabRewards points and OVO Points cannot be converted to other types of points outside of the GrabRewards catalogue

GrabRewards points are non-transferable. You can use them to redeem items on the GrabRewards catalogue until 30 September 2020

You can use your GrabRewards points to redeem items on the GrabRewards catalogue until 30 September 2020. Otherwise, your GrabRewards points will automatically be converted to OVO Points on 1 October 2020 if you have activated OVO and opted in to convert your points to OVO

For non-OVO users, you will have until 30 September 2020 to activate OVO and opt in to have your GrabRewards points converted to OVO points. Otherwise, your points balance will be reset to zero when they expire, or on 1 October 2020, whichever earlier. Check your points expiry date under your ‘Membership Info’ section in the Grab app

You can check your points history in the ‘Membership Info’ section in the Grab app. When you opt in, all your GrabRewards points will be automatically converted to OVO Points on 1 October 2020 and the balance will be adjusted to display OVO Points

You can use your OVO Points to pay for eligible Grab transactions (GrabBike, GrabCar, GrabExpress, GrabMart and GrabFood) and redeem items on the GrabRewards catalogue. OVO Points earned from all transactions on OVO and /or Tokopedia will also be included in your total points balance. Furthermore, you can redeem the points to pay partially or in full for your OVO and Tokopedia transactions

OVO Points will remain active up to the last date of the 18th month after your last transaction date. For example, if you earned 100 OVO Points on 1 Jan then again on 4 Jan 2020, those points will expire on 30 June 2021

*Grab reserves the right to change the reward offers and
points multiplier for payment via cash, credit/debit cards or OVO without prior notice.