Encountering issues with Grab services? Contact Grab Support via:
- Help Center in the Grab app
- Website: help.grab.com/passenger/en-id/
- Hotline: +62 21 2350 7042
Grab Indonesia will only contact you using the following numbers:
- Consumers & Driver-Partners: +62 21 2350 7078
- GrabMerchant Partners: +62 21 8064 8787
- Incident Response Team: +62 21 2350 7077
Directorate General of Consumer Protection and Trade Compliance
Ministry of Trade of the Republic of Indonesia
WhatsApp Ditjen PKTN: +62 853 1111 1010