Our app and backend systems employ best-in-class security frameworks that guard users’ accounts, transaction data, e-wallet, and other private information.
Our app features are continually strengthened and protected by the latest technology and our stringent processes, so users can do what they need with peace of mind.
No consumer should have to feel unsafe while using any of our services. Grab is always on standby to ensure a smooth and secure experience.
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For more questions, please visit our Help Centre.
GrabJastip service provides motorbikes and cars to deliver your goods.
The rate will be according to the distance of the goods being delivered.
All types of goods sold in general that have proof of purchase, do not violate applicable laws in Indonesia, and do not violate the terms and conditions that apply in Indonesia.
All types of electronic transactions such as top-up, electricity payments, water payments, e-commerce payments, etc, types of goods that do not have purchase receipts/receipts, items above 300,000 IDR of price, violate the laws in force in Indonesia and violate the terms and conditions that apply at GrabJastip.
It cannot be done, the driver-partner will cancel your order.
You can use cash or non-cash payment methods for shipping costs and item prices. The available non-cash payment methods are OVO, OVO points, Debit/Credit Card, and LinkAja.