Our app and backend systems employ best-in-class security frameworks that guard users’ accounts, transaction data, e-wallet, and other private information.
Our app features are continually strengthened and protected by the latest technology and our stringent processes, so users can do what they need with peace of mind.
No consumer should have to feel unsafe while using any of our services. Grab is always on standby to ensure a smooth and secure experience.
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For more questions, please visit our Help Centre
Yes, you can book attractions around the world.
No, Grab does not take any booking fees from you or our booking partners.
Once your payment is confirmed, Klook will process your booking and send you an ‘Order Summary’ email. Your booking is confirmed when Klook sends you another email with your confirmed voucher.
Once you click on ‘Attractions’ on your Grab app, you can access your mobile vouchers by clicking on ‘Vouchers’ in the user profile page. Only vouchers from confirmed bookings are listed here.