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GrabTaxi brings in stress-free rides to Bali with the launch of GrabCar

Beach-goers, vacationers and locals can enjoy transparent and upfront fares as well as hassle-free transport for the first time From 15 June till 30 June 2015, GrabCar rides to popular areas in Bali are completely free of charge Bali, Indonesia, […]

Beach-goers, vacationers and locals can enjoy transparent and upfront fares as well as hassle-free transport for the first time

From 15 June till 30 June 2015, GrabCar rides to popular areas in Bali are completely free of charge

Bali, Indonesia, 15 June 2015 – GrabTaxi, Southeast Asia’s largest mobile transport app, announced today the introduction of GrabCar Economy (“GrabCar”) in Bali. GrabCar is a complementary service that enables users to book licensed private hire vehicles through the GrabTaxi app, and offers users an affordable and safe ride. Users simply select the GrabCar vehicle option via the GrabTaxi app and follow the same instructions as when booking a taxi.


Choose the GrabCar (Economy) option when using the GrabTaxi app

Safety remains our top priority

This new initiative by GrabTaxi Indonesia is aimed at introducing a new segment of transportation for users in Bali to enjoy comfortable and most importantly, safe rides when travelling around Bali. As a trusted brand, GrabTaxi Indonesia is aiming to create a safer environment for locals, party-goers and vacationers on the island.

“We take safety very seriously at GrabTaxi and GrabCar, so we conduct the most stringent background checks and tests to ensure our drivers meet the highest standards in the region. All our drivers have the required licenses and permits needed to operate this service. We also personally ensure all vehicles are roadworthy and we work with the relevant authorities to conduct detailed criminal checks on every driver,” said GrabCar Bali spokesperson.

Working closely with regulators and the authorities in Indonesia, GrabCar is a completely legal private hire service that works with licensed transport companies to provide chauffeured cars.

GrabCar Bali spokesperson shared, “By engaging the authorities and local regulators, as well as working with the local licensed transport providers, GrabCar offers a legitimate travel option and one of the safest methods to travel around Bali. We understand that we need to work with the authorities to ensure a safer and more efficient transport ecosystem, which benefits everyone in the long-term.”

Offering peace of mind

Certainty is one of the hallmarks of GrabCar. Therefore, GrabCar consumers are guaranteed transparency of fares with each GrabCar ride. This means that before passengers confirm their booking, they are already aware of the exact fare upfront. This ensures that passengers are not given a rude shock at the end of their ride. The fare is calculated based on distance, location, time, and demand, while payment can be made via cash or credit card.

Fixed fares are crucial to ensuring a hassle-free ride for passengers. “Booking a GrabCar is very similar to booking a taxi when using the GrabTaxi mobile app. What is different is that rather than see an estimated cost of ride, there is a fixed fare for the ride, so our passenger knows exactly how much they should pay. This makes the ride much easier and convenient with no haggling or requests to turn on the meter,” said GrabCar Bali spokesperson

To celebrate the launch of GrabCar Beta in Bali, GrabTaxi Indonesia is offering free rides to and from popular locations around the island. From today (15 June) till 30 June 2015, passengers can book GrabCars to and from locations like Kuta, Seminyak, Legian and other popular areas.

To find out more about the ongoing promotion, GrabCar fees in Bali and how to use GrabCar please refer to APPENDIX 1 below.

Also more information can be found on the website: [please insert relevant URL]



About GrabTaxi

GrabTaxi’s mission is to revolutionise the transportation industry in Southeast Asia. Runner-up in the 2011 Harvard Business School Business Plan Contest, its core product is an on-demand dispatch service with GPS-enhancements, allowing passengers to hail the nearest available taxi, car or motorbike with extreme ease. Since its founding in 2012, tens of thousands of drivers have been using the GrabTaxi smartphone-based technologies to receive bookings in Malaysia, Philippines, Vietnam, Thailand, Indonesia and Singapore. With over 4.8 million downloads of the GrabTaxi mobile app around the region and 10 bookings per second, GrabTaxi has become the market leader in Southeast Asia. Passengers can download the app to book rides on their smartphones and tablets (iOS:, Android: and Blackberry: For more information, please visit:



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Getting Started with GrabCar

Download the GrabTaxi mobile application for free from the Google Play Store, Apple App Store, or Blackberry World and register for a GrabTaxi account via the app. To make a booking, select “GrabCar” as the “car type” in the GrabTaxi app. Your fare (excluding ERP) will be shown on the app once you enter the pick-up point, drop-off point, and pick up time (for advanced bookings). During booking, you can also choose to pay via cash or credit card, whichever your preference. Additionally, advance bookings as well as block hourly usage bookings are available to allow users to have greater certainty and flexibility.


GrabCar fees

GrabCar offers users a set fare for each ride that is calculated and shown at the start of every ride. There is a minimum fee of IDR 7,000 with an additional IDR 4,500 per kilometer. Using an algorithm to calculate distance, time and route taken, GrabCar calculates the cost of the ride, which is shown upfront before the passenger books the ride.

GrabCar Promotion

Promo Period: 15 June till 30 June 2015

Promo Pick-Up/Drop-Off Area: To/From any of the areas listed below

  • Kotamadya Denpasar
  • Seminyak
  • Legian
  • Kuta
  • Sanur
  • Nusa Dua
  • Bukit Canggu
  • Ngurah Rai International Airport

Here’s how to get book your free GrabCar ride:

  • Download the GrabTaxi app from the Apply App Store, Google Play Store and/or BlackBerry World.
  • Open your GrabTaxi app, select the menu button and select Register. Enter your name, e-mail, mobile number and select ‘Sign Up Now’. You will receive a
  • Taxi Activation Code (TAC) via SMS. Input this 4-digit number into the Activation Code field to activate your GrabTaxi account.
  • Choose GrabCar service and key in your pick-up and drop-off locations.
  • After confirming all your ride details, select Confirm Booking. You will receive an in-app and/or SMS message about the successful redemption of the free promotion after getting a taxi allocated by the system.

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