Press Centre

Consumers & Drivers

Grab launches its first GrabBike Lounge in Jakarta as part of the GrabSejahtera initiative to improve the lives of GrabBike Driver-Partners

Grab, the leading ride-hailing platform in Southeast Asia, today officially launched GrabBike Lounge in Daan Mogot area of West Jakarta as part of GrabSejahtera initiative, to provide comfortable, accessible, and affordable rest area facility for its GrabBike driver-partners.

Jakarta, 7 March 2018 – Grab, the leading ride-hailing platform in Southeast Asia, today officially launched GrabBike Lounge in Daan Mogot area of West Jakarta as part of GrabSejahtera initiative, to provide comfortable, accessible, and affordable rest area facility for its GrabBike driver-partners.

The 1000 m2 facility opens daily from 9 AM – 9 PM and equipped with Wi-Fi, prayer room, charging station, resting room, toilet, canteen, motorcycle workshop, auto wash, barbershop, helmet spa and parking area. The GrabBike driver-partners can recharge themselves whenever they need to at the GrabBike Lounge only by showing their Driver ID on the app.

Ridzki Kramadibrata, Managing Director of Grab Indonesia said, “GrabSejahtera is part of our larger, holistic drivers’ sustainability programme to increase partners’ net incomes in a sustainable way and ensure their well-being. We are excited to officially launch the first-ever GrabBike Lounge in Jakarta as part of the initiative. With various driver sustainability programme which includes social security program, special discount for vehicle maintenance, and free personal accident insurance coverage, we are also hoping that our driver partners will continue to be motivated to deliver Grab services with the highest standard of quality, comfort, and safety.”

 

The GrabSejahtera helps lower drivers’ operating costs to increase their earnings while ensuring their well-being is taken care of:

  • Reduce drivers’ operating costs – special vehicle maintenance discounts for Grab drivers, lunch package discount, smartphone instalment, GrabChat, and the newly launched GrabBike Lounge
  • Provide greater peace of mind – free Personal Accident Insurance Coverage and social security program by BPJS Ketenagakerjaan, GrabMentari – Saving for the children’s education, and Umrah saving
  • Enhance job efficiency through tech – GrabNow feature and Heat Map which we use data to predict areas with high passenger demand and send drivers there
  • Increase earnings through attractive incentives, and bonuses – drivers with high service levels such as having high passenger ratings and actively serve commuters enjoy special bonuses and incentives

Grab continues to measure driver-partners’ performance based on driver ratings and passengers’ feedback as well as ride acceptance and cancellation rates – a self-regulating mechanism to ensure drivers serve commuters well. Drivers with good rating, high ride acceptance rate and low cancellation rates are rewarded with special incentives and perks.

Today, Grab offers the widest range of on-demand services in the most markets in Southeast Asia, with more than 81 million app downloads and over 2.4 million driver-partners across Southeast Asia in 191 cities across 8 countries, including Indonesia.

About Grab

Grab is Southeast Asia’s leading on-demand transportation and mobile payments platform. Grab solves critical transportation challenges to make transport freedom a reality for 620 million people in Southeast Asia. Grab’s core product platform includes transport solutions for drivers and passengers with an emphasis on convenience, safety and reliability, as well as its proprietary mobile payments platform, GrabPay, which is increasing access to mobile payment solutions for millions of Grab riders and drivers across Southeast Asia and deepening financial inclusion in the region. Grab currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand, Vietnam, Myanmar and Cambodia. For more information, please visit: http://www.grab.com.

Visit our country press centres

Media Inquiries

Contact the Grab media team

Follow us on Grab social channels

  • Facebook
  • LinkedIn
  • Instagram
  • Twitter
Business

Grab Beta Launches GrabRewards to Make Rides Even More Rewarding

Grab today unveiled GrabRewards, Southeast Asia’s first regional loyalty programme for ride-hailing passengers, capping off a successful year for Southeast Asia’s leading ride-hailing company.

Consumers & DriversTech & Product

Grab Launches In-app Instant Messaging Service GrabChat for Ride-hailing across Southeast Asia

Grab today announced the availability of GrabChat, an instant messaging platform built within the app, across all its locations in Southeast Asia to provide a more seamless and speedier pickup to drivers and passengers.