Press Centre

Consumers & Drivers

Grab Appreciates GrabBike Driver Partners in Surabaya with Special Gathering and Awards Ceremony

Grab, Southeast Asia’s leading ride-hailing and mobile payments platform, conducted a special gathering event and awards ceremony to nurture a positive relationship with its Surabaya GrabBike driver partners to show appreciation for their hard work and commitment to uphold Grab’s values and service standards.

Recognizes GrabBike driver partners for their outstanding service

 Surabaya, 27 July 2017 – Grab, Southeast Asia’s leading ride-hailing and mobile payments platform, conducted a special gathering event and awards ceremony to nurture a positive relationship with its Surabaya GrabBike driver partners to show appreciation for their hard work and commitment to uphold Grab’s values and service standards.

The awards ceremony recognized GrabBike driver partners for outstanding service and comprises driver partners that always adhere to safety, speed, and reliability, in performing their duties. 500 GrabBike driver partners attended the event and 13 top performing driver partners were awarded certificate and fascinating prizes.

Mediko Azwar, Marketing Director of Grab Indonesia, stated, “Our driver partners is the foundation of our success. As we expand in various markets in Indonesia, it is crucial to have a healthy, two-way communication to gather constructive feedback and ultimately, form a close-knit and prosperous Grab family. Rewarding the top performing driver partners is part of our continuous commitment to empower its partners and improve their livelihood.”

Took place at Lapangan Yamaha Surabaya, Grab representatives handed out various type of rewards including electronic products as well as shopping vouchers. This gathering is part of Grab’s GrabSejahtera initiative that aims to build better lives for Grab’s driver partners and their families welfare programs from various aspects, such as education, health, finance, social and religious lives.

These aspects are implemented in Grab’s signature programs, such as Grab Ibadah, Grab Keluarga Bahagia, Grab Sehat, Grab Pintar, Grab Top Partners and Grab Part-timer. The performance standard is based on several criteria including assessment (ratings) from passengers, the number of job acceptance rate, zero fraudulent activity, and loyalty of each of the driver partners.

“Our top drivers embody the Grab spirit and passion and have become great examples for their peers. We hope with these modest appreciations, they will be even more motivated in delivering Grab’s signature safe and reliable transportation service to our customers.” Mediko concluded.

###

 About Grab

Grab is Southeast Asia’s leading on-demand transportation and mobile payments platform. Grab solves critical transportation challenges to make transport freedom a reality for 620 million people in Southeast Asia. Grab’s core product platform includes transport solutions for drivers and passengers with an emphasis on convenience, safety and reliability, as well as its proprietary mobile payments platform, GrabPay, which is increasing access to mobile payment solutions for millions of Grab riders and drivers across Southeast Asia and deepening financial inclusion in the region. In Indonesia, Grab’s network of 500,000 agents is helping the unbanked and underbanked utilize GrabPay’s platform to participate in the digital revolution. Grab currently offers services in 65 cities across Singapore, Indonesia, Philippines, Malaysia, Thailand, Vietnam and Myanmar. For more information, please visit: http://www.grab.com.

Visit our country press centres

Media Inquiries

Contact the Grab media team

Follow us on Grab social channels

Business

Grab Beta Launches GrabRewards to Make Rides Even More Rewarding

Grab today unveiled GrabRewards, Southeast Asia’s first regional loyalty programme for ride-hailing passengers, capping off a successful year for Southeast Asia’s leading ride-hailing company.

Consumers & DriversTech & Product

Grab Launches In-app Instant Messaging Service GrabChat for Ride-hailing across Southeast Asia

Grab today announced the availability of GrabChat, an instant messaging platform built within the app, across all its locations in Southeast Asia to provide a more seamless and speedier pickup to drivers and passengers.