Singapore Airlines and Grab agree on extensive partnership
Singapore Airlines (SIA) and Grab today announced a partnership to provide customers with more seamless travel experiences.
- SIA customers can now book Grab rides through the SingaporeAir mobile app
- Members can convert GrabRewards points to KrisFlyer miles
Jakarta, 4 October 2017 — Singapore Airlines (SIA) and Grab today announced a partnership to provide customers with more seamless travel experiences. SIA and Grab will integrate their mobile apps to offer enhanced convenience to customers when travelling to the airport in six countries across Southeast Asia, including Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. This marks the coming together of the world’s most awarded airline and Southeast Asia’s leading ride-hailing and payments platform.
Starting today, SIA customers can book Grab rides through the SingaporeAir mobile app. Customers using the app will see an option to book a Grab ride to the airport seven days before their scheduled flight. Selecting this option will direct customers to the Grab app, where they can choose to order a Grab ride to the airport on-demand or in advance. The airport will be automatically listed as the destination, so the user simply fills in the pick-up point and desired time.
Members of SIA’s KrisFlyer and Grab’s GrabRewards programmes will enjoy additional benefits under the new partnership. GrabRewards members have the flexibility to convert their GrabRewards points into KrisFlyer miles.
Customers also stand a chance to win a pair of Economy Class tickets to The Maldives in a contest. To take part, customers simply have to enter the code ‘GRABSQ’ in the promo field in the Grab app booking screen for every Grab ride they take between October 9th – November 9th ,2017. The customer with the most Grab rides booked during this period will win.
“We are thrilled to bring more convenience to our customers on the ground and in the air through our new partnership with Grab, while also offering KrisFlyer and GrabRewards members the opportunity to convert points to miles and redeem them for award flights or flight upgrades. We are constantly seeking to enhance our SingaporeAir mobile app and KrisFlyer programme to ensure that we provide more benefits to our customers,” said SIA Senior Vice President Sales & Marketing, Mr Campbell Wilson.
Commenting on the partnership, Mr Jason Thompson, Head of GrabPay said: “Grab is honoured to serve as Singapore Airlines’ land transport partner in Southeast Asia. We have a shared commitment to innovation and delivering safe and high-quality travel experiences to passengers. At the same time, we are constantly making the Grab platform more rewarding for our customers. With GrabRewards, a dollar spent on Grab is more valuable than a dollar spent in cash. By integrating Grab’s and SIA’s loyalty programmes, customers can look forward to using their points when they plan for their next holiday. This partnership is a significant recognition by one of the most prestigious airlines in the world and I’m incredibly excited about what we’re going to achieve together.”
Grab today is in more than 100 cities across seven countries including Singapore, Indonesia, the Philippines, Malaysia, Thailand, Vietnam and Myanmar. Singapore Airlines operates services to over 60 destinations in more than 30 countries on five continents worldwide.
Grab is Southeast Asia’s leading on-demand transportation and mobile payments platform. Grab solves critical transportation challenges to make transport freedom a reality for 620 million people in Southeast Asia. Grab’s core product platform includes transport solutions for drivers and passengers with an emphasis on convenience, safety and reliability, as well as its proprietary mobile payments platform, GrabPay, which is increasing access to mobile payment solutions for millions of Grab riders and drivers across Southeast Asia and deepening financial inclusion in the region. Grab currently offers services in seven countries across Singapore, Indonesia, Philippines, Malaysia, Thailand, Vietnam and Myanmar. For more information, please visit: http://www.grab.com.
Media InquiriesContact the Grab media team
Follow us on Grab social channels
Grab StoriesExplore the ideas and people that define Grab
Engineering StoriesLearn more about our technology development
Grab Beta Launches GrabRewards to Make Rides Even More Rewarding
Grab today unveiled GrabRewards, Southeast Asia’s first regional loyalty programme for ride-hailing passengers, capping off a successful year for Southeast Asia’s leading ride-hailing company.
Grab Launches In-app Instant Messaging Service GrabChat for Ride-hailing across Southeast Asia
Grab today announced the availability of GrabChat, an instant messaging platform built within the app, across all its locations in Southeast Asia to provide a more seamless and speedier pickup to drivers and passengers.