Coffeenatics: Grab 5-Star Specialty Coffee
Coffeenatics, a pioneer in Indonesia’s specialty coffee industry, has been recognized as a Grab Bintang Lima Merchant with a prestigious 5-star rating. This elite designation, validated by culinary legend William Wongso, cements Coffeenatics’ position as a benchmark for quality, service, and consistency in the digital marketplace.
Founded in 2015 by Harris Hartanto and Norita Chai, Coffeenatics has evolved from a passion project inspired by Melbourne’s coffee culture into a multi-city powerhouse. With operations in Medan and Jakarta, the brand has spent the last decade bridging the gap between local farmers and global coffee enthusiasts.
A Commitment to Excellence The 5-star rating is a reflection of Coffeenatics’ rigorous standards. Led by a team of CQI Q Graders and Q Processors, the roastery applies scientific precision—led by a Chief Product Officer with a background in Food Science—to ensure that every cup delivered via GrabFood maintains the same profile as one served in their flagship cafes.
Global Reach and Local Impact Beyond its retail success, Coffeenatics has achieved significant milestones on the international stage, including:
- Strategic Partnerships: Serving as the official coffee partner for Garuda Indonesia’s 75th Anniversary and collaborating with global brands such as Google, Uniqlo, and Lexus.
- Sustainability Leadership: Spearheading the Siamang Forest and Apes for Apes projects, which utilize coffee sales to fund the conservation of endangered primates in Sumatra.
International Representation: Showcasing Indonesian beans at global forums like World of Coffee and Host Milano, and serving as guest judges in international coffee competition
Setting the Standard for Modern Gastronomy
As part of the Grab Bintang Lima merchant selection, Coffeenatics is highlighted for its low cancellation rates and high customer satisfaction. The endorsement by William Wongso further validates Coffeenatics as a “must-try” for foodies seeking authentic, high-quality Indonesian specialty coffee.
For more information about Coffeenatics’ award-winning offerings and their commitment to sustainable coffee, visit www.thecoffeenatics.com or find them under the “Grab Bintang Lima” tab on the GrabFood app.