Your safety begins with safe drivers.
Your well-being is taken care of even before you book a ride. Our drivers go through stringent checks and training to ensure you are in safe hands. View our house rules here.
We do driver checks, driver training, driver verification which includes background checks as well as vehicle checks to ensure the car you’re in is in tip top condition. Grab is regionally accredited by ISO 9001:2015. It is the latest version of the world’s leading quality management standard that sets out the requirements for a quality management system. This certification underpins our commitment to safety. View our Quality Policy here.
Our divers are well trained and prepared.
We trained our driver to drive safety, patient with traffic rule. And also trained for customer service.
We train our GrabCar drivers in First Aid, CPR and Automated External Defibrillator (AED) skills. Defensive Riding training and qualification is compulsory for all bikers in Indonesia. All elite bikers in Thailand and Vietnam go through similar Defensive Riding training and qualification.