9%
of total distance travelled on low-emission modes, up from 7% in 2024
3.7% & 1.4%
carbon emissions intensity reduction (per km) for mobility and deliveries, respectively
>772,000 tCO₂e
avoided and removed through verified community, technology, and nature-based carbon credit projects

We focus on three core areas:

Grab optimises our fleet mix by matching short-distance demand with human-powered and other low-carbon mobility modes, lowering carbon intensity in dense urban environments and supporting inclusive livelihoods.

We view next-generation mobility technologies, such as driverless vehicles for mobility, as potential long-term levers contributing towards emissions reduction.
Through strategic partnerships, ecosystem investments and pilot deployments, we are evaluating solutions to improve asset utilisation, reduce idle time and congestion, and enhance energy efficiency across urban transport networks.

Through Grab’s “Drive to Own” programme, Ek Raktaprachita transitioned from renting to owning an EV through manageable daily instalments. By removing the barrier of high upfront costs he initially could not afford, the programme reduced his operating costs and allowed him to redirect savings for his children’s education.
“Owning an EV seemed impossible until the programme removed the down-payment barrier. These daily instalments are an investment in me and my children’s future.”
Grab EV driver-partner
Thailand
Encountering issues with Grab services? Contact Grab Support via:
* Help Center in the Grab app
* Website: help.grab.com
* Hotline: +62 21 2350 7042
Grab Indonesia will only contact you using the following numbers:
* Consumers & Driver-Partners: +62 21 2350 7078
* GrabMerchant Partners: +62 21 8064 8787
* Incident Response Team: +62 21 2350 7077
Directorate General of Consumer Protection and Trade Compliance
Ministry of Trade of the Republic of Indonesia
WhatsApp Ditjen PKTN: +62 853 1111 1010