- The Grab Referral Programme is only applicable to the recipient of the referral email from Grab.
- Valid for both iOS and Android users on the GrabTaxi app version 4.43.0 and above.
- Referral code is only valid if your friend is a new Grab user. (no rides at all with any vertical – GC, GT, GB, GF etc).
- Referrals only valid for users referred in your native country.
- Discounts accumulated from referring your friends are not exchangeable for cash or any other forms of incentives.
- Referrer is entitled to a reward only if your friend take his/her 1st ride Grab ride within a month after registration.
- Passengers are required to inform friends of referral code change if default referral code is edited.
Terms & Conditions
Forward Together
Encountering issues with Grab services? Contact Grab Support via:
* Help Center in the Grab app
* Website: help.grab.com
* Hotline: +62 21 2350 7042
Grab Indonesia will only contact you using the following numbers:
* Consumers & Driver-Partners: +62 21 2350 7078
* GrabMerchant Partners: +62 21 8064 8787
* Incident Response Team: +62 21 2350 7077
Directorate General of Consumer Protection and Trade Compliance
Ministry of Trade of the Republic of Indonesia
WhatsApp Ditjen PKTN: +62 853 1111 1010