Now you can earn OVO Points faster & easier!

Hello You,
We’re not sure that you know how much we mean business of spoiling you from head to toe!

Starting 1 October 2020 we are seriously pampering you as Grab now uses OVO Points for GrabRewards so you can earn faster & easier from your favorite cashless transactions using OVO Cash in Grab, which you can also use at OVO merchants and Tokopedia!

Make sure you continue using OVO Cash so you can transact safely & conveniently for all your Grab services.

As mentioned before, we want to continue pampering you by providing you with more Grab services in the near future so you have even more opportunities to earn OVO Points!

Your OVO Points can also be used to redeem your favorite rewards like e-commerce vouchers, beauty products, health, travel and donations in our GrabRewards catalog.

To safeguard your payment transactions, we will be introducing OVO PIN Challenge for your catalog redemptions:

GrabRewards is also introducing new tier qualification rules, using OVO Points. This will take effect from 1 October 2020.

Applicable for GrabCar, GrabBike, GrabExpress, GrabFood, GrabMart, Clean & Fix* and Gaming Top Up Voucher**

* Starting 3 Oct 2020
**Starting 7 Oct 2020
Note: The table above is valid for your points earned from 1 Jan – 30 June, to determine your tier status from 1 Jul – 31 Dec 2021.

Welcome to the new GrabRewards experience with OVO Points!

  • Member
  • Silver
  • Gold
  • Platinum

​GO FOR SILVER

Use Grab as your everyday app to start progressing up the tier.
Start unlocking more benefits today.​

CATALOGUE EXCLUSIVES

Food, rides, and more, get access to exclusive Silver member rewards.

GO FOR GOLD

Start unlocking more benefits today.
Make your way up to Gold to enjoy more privileges.

ACCELERATED EARN RATE


Earn 2x rewards points as a Gold user.

QUARTERLY GRABREWARDS DEALS


Get access to exclusive deals such as movie screenings, flash sales and more.
Visit the GrabRewards catalogue to find these deals.

CATALOGUE EXCLUSIVES

Food, rides, and more, get access to exclusive Gold member rewards.

ACCELERATED EARN RATE


Earn 3x rewards points as a Platinum user.

PLATINUM GRAB VOUCHERS


Save more with exclusive Platinum-only Grab vouchers.

Visit My Rewards in your app to find out what vouchers you have.

MONTHLY GRABREWARDS DEALS


Get access to exclusive deals such as movie screenings, flash sales and more.

Visit the GrabRewards catalogue to find these deals.

 

DEDICATED PLATINUM HOTLINE

Contact us via the help center on your app for prioritised Platinum support.

CATALOGUE EXCLUSIVES

Food, rides, and more, get access to exclusive Platinum member rewards.

How to find your tier level, points balance and expiry?

Step 1
Select “GrabRewards’ from the menu in your Grab app.
Step 2
Choose your preferred Reward category or browse through special deals.
Step 3
View Rewards based on the category you have selected.
Step 4
Purchase Rewards instantly using your GrabRewards points.
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FAQ

Grab is always looking for the best way to reward you. With a single currency, OVO Points, GrabRewards will be a seamless experience that you can use with Grab and wherever OVO is accepted
Yes, you will continue to earn OVO Points when you make Food, Mart, Rides (Car and Bike; but does not apply to certain services), and GrabExpress transactions paid with OVO Cash. Please refer to the table above for the current points-earning rates
Both GrabRewards Points and OVO Points can be converted to other types of points currency in the GrabRewards catalogue with our partners. However, GrabRewards points and OVO Points cannot be converted to other types of points outside of the GrabRewards catalogue
GrabRewards points are non-transferable. You can use them to redeem items on the GrabRewards catalogue until 30 September 2020
You can use your GrabRewards points to redeem items on the GrabRewards catalogue until 30 September 2020. Otherwise, your GrabRewards points will automatically be converted to OVO Points on 1 October 2020 if you have activated OVO and opted in to convert your points to OVO For non-OVO users, you will have until 30 September 2020 to activate OVO and opt in to have your GrabRewards points converted to OVO points. Otherwise, your points balance will be reset to zero when they expire, or on 1 October 2020, whichever earlier. Check your points expiry date under your ‘Membership Info’ section in the Grab app
You can check your points history in the ‘Membership Info’ section in the Grab app. When you opt in, all your GrabRewards points will be automatically converted to OVO Points on 1 October 2020 and the balance will be adjusted to display OVO Points
You can use your OVO Points to pay for eligible Grab transactions (GrabBike, GrabCar, GrabExpress, GrabMart and GrabFood) and redeem items on the GrabRewards catalogue. OVO Points earned from all transactions on OVO and /or Tokopedia will also be included in your total points balance. Furthermore, you can redeem the points to pay partially or in full for your OVO and Tokopedia transactions
OVO Points will remain active up to the last date of the 18th month after your last transaction date. For example, if you earned 100 OVO Points on 1 Jan then again on 4 Jan 2020, those points will expire on 30 June 2021
*Grab reserves the right to change the reward offers and points multiplier for payment via cash, credit/debit cards or OVO without prior notice.