Partner Community Care

Caring for our partners means looking after their wellbeing and the community that supports them.

Providing vaccines

During the height of the pandemic, we committed US$20 million to Covid-19 vaccinations. Asa a result of our efforts, over 95% of our driver-partners are fully vaccinated in a majority of the markets we operate in as of 31 December 2021.

Contact Us

Reach out to your local Grab office to find out more about the programmes offered.

Grab Indonesia
Forward Together

Encountering issues with Grab services? Contact Grab Support via:
* Help Center in the Grab app
* Website: help.grab.com
* Hotline: +62 21 2350 7042

Grab Indonesia will only contact you using the following numbers:
* Consumers & Driver-Partners: +62 21 2350 7078
* GrabMerchant Partners: +62 21 8064 8787
* Incident Response Team: +62 21 2350 7077

Directorate General of Consumer Protection and Trade Compliance
Ministry of Trade of the Republic of Indonesia
WhatsApp Ditjen PKTN: +62 853 1111 1010