Climate and disaster relief

Southeast Asia is particularly vulnerable to the impact of climate change and disasters. We hope to alleviate the suffering cause of these events through our efforts.

Contact Us

Reach out to your local Grab office to find out more about the programmes offered.

Grab Indonesia
Forward Together

Encountering issues with Grab services? Contact Grab Support via:
* Help Center in the Grab app
* Website: help.grab.com
* Hotline: +62 21 2350 7042

Grab Indonesia will only contact you using the following numbers:
* Consumers & Driver-Partners: +62 21 2350 7078
* GrabMerchant Partners: +62 21 8064 8787
* Incident Response Team: +62 21 2350 7077

Directorate General of Consumer Protection and Trade Compliance
Ministry of Trade of the Republic of Indonesia
WhatsApp Ditjen PKTN: +62 853 1111 1010