Driving financial inclusion

Around 6 in 10 Southeast Asians are unbanked or underbanked today. Grab Financial Group aims to change that by empowering everyone with simple, transparent, and flexible financial products.

Placing Trust and Security first

Our users place a great deal of trust in us when using our services, so we want to build safe and secure systems for them to easily transact with our everyday entrepreneurs and be able to do more financially with peace of mind.

About us

See how we're driving Southeast Asia forward.

Learn more

Learn more

Grab Indonesia
Forward Together

Encountering issues with Grab services? Contact Grab Support via:
- Help Center in the Grab app
- Website: help.grab.com/passenger/en-id/
- Hotline: +62 21 2350 7042

Grab Indonesia will only contact you using the following numbers:
- Consumers & Driver-Partners: +62 21 2350 7078
- GrabMerchant Partners: +62 21 8064 8787
- Incident Response Team: +62 21 2350 7077

Directorate General of Consumer Protection and Trade Compliance
Ministry of Trade of the Republic of Indonesia
WhatsApp Ditjen PKTN: +62 853 1111 1010