GrabExpress

An App-based express parcel delivery service that is fast within 40 mins*, safe, and reliable
*within an average distance of 15 KM

Why GrabExpress – Instant Parcel Delivery Service?

Fast delivery service

Call a GrabExpress driver at any time of the day, and have your documents and parcels delivered instantly within 40 minutes*.
*within an average distance of 15 KM

Parcel Insurance

We offer real-time parcel tracking and up to THB 10,000 for GrabExpress (Bike) and THB 15,000 for GrabExpress (Car) and GrabExpress (Pick-Up) coverage of delivered items in the case of damage or loss.

Affordable

Low delivery fees starting at THB 36

Delivered safely and with care

With our photo proof of pick-up and delivery feature, no need to stress about your parcel being placed in the wrong hands, or to the wrong place.

Size and Weight Limits for Each GrabExpress Service

*Applies to the combined size and weight of all the parcels within a single delivery booking

 Bike
(ส่งทันที)
Bike - 4 Hours
(ส่งใน 4 ชม.)
Car
(รถยนต์)
SUV
(รถ5ประตู)
Pick-up
(รถกระบะ)
Box Truck
(กระบะตู้ทึบ)
Max. Size25 x 35 x30 cm45 cm (W+L+H)115 x 115 x 80 cm160 x 130 x 80 cm170 x 150 x 170 cm170 x 190 x 170 cm
Max. Weight15 Kg4 Kg100 Kg300 Kg300 Kg1,000 Kg

GrabExpress Fares

  • Bike
    (ส่งทันที)

  • Bike - 4 Hours
    (ส่งใน 4 ชม.)

  • Car / SUV
    (รถยนต์/รถ 5 ประตู)

  • Pick-up / Box Truck
    (รถกระบะ/กระบะตู้ทึบ)

DistanceFare
Base fare36 THB
Fare per KM
1 - 20 KM
20 - 30 KM
30+ KM


7.3 THB/KM
8.1 THB/KM
14 THB/KM

Fare per additional stops
Bangkok, Nonthaburi, Pathum Thani
Other cities


20 THB/stop
15 THB/stop

DistanceFare
0 - 15 KMFare 59 THB
15 - 30 KMBase fare 85 THB
Fare per KM 8 THB/KM
Car (รถยนต์)
Distance
Car (รถยนต์)
Fare

Base fare
0 - 17 KM
17 - 23 KM
23+ KM


100 THB
325 THB
425 THB

Fare per KM12 THB/KM
Fare per additional stops
Bangkok, Nonthaburi, Pathum Thani
Other cities


40 THB/stop
30 THB/stop

SUV (รถ5ประตู)
Distance
SUV (รถ5ประตู)
Fare
Base fare130 THB
Fare per KM
0 - 15 KM
15+ KM

12 THB/KM.
10 THB/KM
Pick-up (รถกระบะ)
Distance
Pick-up (รถกระบะ)
Fare
Base fare250 THB
Fare per KM14 THB/KM
Fare per additional stops
Bangkok, Nonthaburi, Pathum Thani
Other cities


40 THB/stop
30 THB/stop

Box Truck (กระบะตู้ทึบ)
Distance
Box Truck (กระบะตู้ทึบ)
Fare
Base fare290 THB
Fare per KM14 THB/KM
Fare for door-to-door service150 THB

How to use GrabExpress

GrabExpress Sellers club

An exclusive club for social sellers!
Sign up to GrabExpress Sellers club today to get the best instant delivery offers for your business.

New! GrabExpress 4 Hours

An affordable delivery within 4 Hours

Download Grab

Scan QR Code

GrabExpress FAQs

GrabExpress is an instant parcel and document delivery service operated by motorbike, car (5-door hatchback) and pick-up truck.

GrabExpress operates 24 hours, 7 days a week.

Currently, our coverage is limited to Bangkok, Nonthaburi, Pratumtani and Samut Prakan. We are always looking to expand our services though, so stay tuned!

You can reach out to the Help Center for help as soon as possible. If you don’t contact the Help Center within 24 hours after the booking time, Grab will not responsible for any parcel’s damage and loss.

Sender can choose either for driver to drop the parcel off at the destination via GrabChat or to return the parcel to sender with additional fee of 70 baht for GrabExpress – Bike and GrabExpress 4 Hours or 250 baht for GrabExpress – Car/SUV and 300 baht for GrabExpress – Pick-up.

Sender can track the delivery real-time in the Grab app and recipient will receive a real-time tracking link via SMS immediately after the booking has been made.

For Android users, you can book a maximum of 10 bookings concurrently. In other words, you can book another ride once you have already been allocated to your first one, by pressing on “Make Another Booking” in your passenger app. You can also chat and track each booking separately from your “History” page within the left navigation tab.

For iOS users, you can currently book only one booking at a time. However, a multiple booking feature for iOS is coming in July.

Waiting fee: In the event where the driver has arrived at the pick-up location and has waited more than 15 minutes for the sender to hand over his/her parcel, the sender may incur a waiting surcharge of THB 40 for GrabExpress (Bike) and GrabExpress (Bike) – 4 Hours or THB 100 for GrabExpress (Car) and GrabExpress (Pick-Up). This charge will be reflected in the final fare and paid by the sender.

Return fee: In the event where the driver has arrived at the drop-off destination, and the recipient does not show up to collect the item and cannot be contacted after 15 minutes, the driver will return the item to the sender and the sender will be charged a fixed return fee of 70 baht for GrabExpress – Bike and GrabExpress 4 Hours or 250 baht for GrabExpress – Car/SUV and 300 baht for GrabExpress – Pick-up.

It is optional for drivers on all GrabExpress services to provide a door-to-door service.

  • Illegal or prohibited items under applicable laws and regulations;
  • Dangerous goods including hazardous or toxic goods, explosives
  • Illicit drugs or narcotics
  • Money and negotiable instruments equivalent to cash such as stocks and bonds;
  • Documents containing substantial amount of confidential information;
  • Animals (whether live or otherwise)
  • Bullion, currencies of any denominations, tax stickers, precious metals & stones, cash equivalents
  • Real or imitation weapons including firearms or part thereof, explosives, ammunition
  • Human or animal remains, body parts or organs;
  • Shipments without proper or adequate packaging;
  • Shipments that require us to obtain any special license or permit for transportation, importation or exportation.

Food and bakery can be sent via GrabExpress. Before the delivery, please make sure that the package is well-packed for delivery and that the driver understands the parcel delivery conditions.

However, please be informed that food and bakery are not included in the insurance coverage, Grab will not be responsible for any damages occurred during the service.

Should any damage occur, you may contact our Help Center or Click
provide your booking ID, contactable phone number and email address. Any incident
should be reported to our customer service within 1 day or 24 hours from booking
request time stamp. Your parcels are covered in the event of damage for 10,000 THB for
GrabExpress (Bike), and 15,000 THB for GrabExpress (Car) and GrabExpress (Pick-
up) within the terms and conditions as specified in the GrabExpress Damage and Loss
Claims document.

Grab reserves the right to modify any terms and conditions without prior notification and
any and all decisions made by Grab are considered final. For more information Click