New updates from GrabRewards

With restricted movement and social distancing guidelines in place,
we understand that there’ll be many limitations.

To help provide flexibility and ease of mind to all our GrabRewards members during this challenging time,
we’ll be temporarily adjusting our policies as follows:

  • GrabRewards tier status – The tier status for all GrabRewards members will be extended to 31 December 2020 and there will be no tier downgrades during this period.

    Note: The qualifying period between 1 July 2020 to 31 December 2020 will determine your tier status for the first half of 2021.

  • Reward vouchers – The validity for all Grab food and ride vouchers^ redeemed with GrabRewards points from the GrabRewards catalogue under “Grab” category has been extended to 31 December 2020.
  • ^Note: ^Note: The voucher extension does not apply to vouchers purchased from Grab gifts website (ride, food, mart and express vouchers) and marketplaces (e.g Shopee, Lazada), or vouchers received from corporate purchases, vouchers purchased for marketing campaigns via Grab for Business or GrabAds and Exclusive Voucher.

How the tier extension works


We also urge all our members to do their part by complying with health guidelines and social distancing, and to practise good personal hygiene.

KEEP SAVING POINTS

for bigger rewards

Make one Grab transaction*
to keep your points alive

We’ve updated the GrabRewards Points expiry policy that enables you to keep your points as long as you keep using Grab! All you need to do is make one Grab transaction* every month to extend your points validity period.

How does it work?

Upon making a transaction, your GrabRewards Points are valid for 3 months: the points validity period ends on the last day of the 3rd month.


Making multiple transactions in the same month does not impact your points expiry date.

i.e. Adam makes a transaction on 10 Jan, his points expiry date is 30 April — three months from the month of his last transaction.

Adam then makes a transaction on 28 Feb, his points expiry period is shifted by one month to 31 May.

*Exclusions apply, refer to the full list here. Infographic is for illustration purposes only.

How do I earn GrabRewards points?

All Services

Effective March 2, 2020.

Member

Silver

Gold

Platinum

Member

Points needed to qualify: > 0

Go for Silver

Use Grab as your everyday app to start progressing up the tier.
Start unlocking more benefits today.

Silver

Points needed to qualify: > 100

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Silver members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 20%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Go for Gold

Start unlocking more benefits today.
Make your way up to Gold to enjoy more privileges.

Gold

Points needed to qualify: > 300

Earn 1.5x rewards points as a Gold user.

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Get access to exclusive deals such as movie screenings, flash sales and more.
Visit the GrabRewards catalogue to find these deals.

Gold members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 40%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Enjoy up to 10% off at more than 80 F&B merchants in selected airports throughout Southeast Asia.

See full list here.

Platinum

Points needed to qualify: > 1000

Earn 2x rewards points as a Platinum user.

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Save more with exclusive Platinum-only Grab vouchers.
Visit My Rewards in your app to find out what vouchers you have.

GrabRewards Platinum users can now gain access to Booking.com’s Genius programme.

Enjoy 10% off* on best-selling rooms and get special perks at all participating hotels.
*Terms apply.

Visit the GrabRewards catalogue to enjoy this benefit.

Get access to exclusive deals such as movie screenings, flash sales and more.
Visit the GrabRewards catalogue to find these deals.

Prioritised bookings for your rides.

Platinum members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 55%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Enjoy up to 20% off at more than 80 F&B merchants in selected airports throughout Southeast Asia.

See full list here.

Where to access GrabRewards?

Check your points’ expiry dates

FAQ

You can earn GrabRewards points by making Grab-related transactions, such as taking a Grab ride, or making a GrabFood order.

Use these points you have earned, and spend in your GrabRewards catalogue. To find the catalogue, tap on the Rewards icon on your Grab home screen.

Yes! You are eligible to earn GrabRewards points when you use Grab services across Southeast Asia, including Grab rides, GrabFood, GrabExpress, and more.

Do note that the amount of GrabRewards points you earn outside your home country will depend on the earn rate of the country you are visiting.

As of 1 July 2019, GrabRewards is introducing Activity Based Points Expiry (ABPE), a new program to help extend the life of your GrabRewards points. As long as you make 1 Grab transaction within the next 3 months of your last transaction, your points will continue to accumulate.

You’re automatically included as a GrabRewards member so long as you have made a Grab transaction. There are 4 member tiers (Member, Silver, Gold and Platinum), which you will achieve once you accumulate the number of points needed for each tier. Depending on your tier status, you will be entitled to a host of exclusive benefits.

Your benefits may include discounts, priority services and partner exclusives. You can refer to this table  for the number of GrabRewards points needed to reach the next member tier, as well as your benefits.

As long as you accumulate the number of points needed to meet your GrabRewards tier within the first 6-month period – between 1 January and 30 June; or between 1 July and 31 December – you will continue to maintain your tier status for the next 6-month period.

If you get downgraded from your current member tier, you’ll no longer have access to all the previous benefits, associated with your higher GrabRewards member tier.

Of course, the easiest way to prevent this from happening is to use Grab more and accumulate enough GrabRewards points to maintain your member tier. Learn how to earn more GrabRewards points here.

Exclusive Grab vouchers will be sent to you from time to time, please check your GrabRewards catalog to avoid missing out on these vouchers.

Unfortunately, your GrabRewards membership and Booking.com Genius membership are non-transferrable. Your Booking.com Genius membership is a benefit linked to your GrabRewards member tier.

Not all Grab transactions do. Grab transactions that do not extend your GrabRewards points validity period are: GrabFresh, GrabPay Credit wallet top-up, Grab Subscription purchase, GrabRewards points redemption.

*Grab reserves the right to change the reward offers and points multiplier for payment via
cash, GrabPay Credits or GrabPay (credit/debit card) without prior notice.