Verfying your identity adds a layer of security to your account. This ensures that you're the only person accessing and completing transactions. With the highest standard of security for payments, GrabPay is proudly PCI DSS level 1 compliant. When it comes to your personal data, we ensure maximum data privacy at all times.
Your account is protected 24/7 fraud detection engine so you can ride, dine, shop, and pay with confidence. We monitor your account activity to identify unaothorized transactions. Once identified, we will decline the transaction immediately. Contact us anytime if you suspect that your account has been compromised.
Your funds are secured with your Grab PIN. Your account is also protected with biometric safety features, including fingerprint scanning authentication on Android devices and Face ID authentication for iOS devices.
For more questions, please visit our Help Centre.