Our app and backend systems employ best-in-class security frameworks that guard users’ accounts, transaction data, e-wallet, and other private information.
Our app features are continually strengthened and protected by the latest technology and our stringent processes, so users can do what they need with peace of mind.
No consumer should have to feel unsafe while using any of our services. Grab is always on standby to ensure a smooth and secure experience.
For more questions, please visit our Help Centre.
It depends on your location and opening hours of stores around you. We begin delivering as early as 8 am and as late as 2 am. If a particular store is not available for delivery, you will see it closed on the app.
The minimum order amount differs based on the store, your location, and time of order. You will see the amount listed on the store’s page or at the checkout page before placing an order.
A small order fee only applies to orders less than the minimum order amount. You can simply add more items to avoid the fee.
Yes, you can do simultaneous bookings for up to 4 orders.
The delivery fee varies according to the location of the store. You can view the delivery fee by clicking on the store for more information.
If your items are unavailable, we will reach out to inform you and ask you to rebook your order once it is cancelled.
Level 27F/28F Exquadra Tower,
Lot 1A Exchange Road corner Jade Street,
Ortigas Center, Pasig City, Philippines