Why GrabExpress?
Get your parcels delivered on-demand, with real-time tracking
SAFETY
Free yourself from worry. All parcels accepted by GrabExpress are insured and our drivers undergo intensive training to make sure your parcels are delivered safely*.
CONVENIENCE
Free yourself from the hassles of discomfort because you left something at home.
SPEED
Free yourself from waiting a day to get your parcel picked up, GrabExpress is on-demand which means your parcel will get picked up immediately and delivered straight to your recipient.
*Parcels are insured up to a maximum of P2,000
How It Works
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Book A Ride
Set your parcel’s pickup and drop off points and hit confirm.
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Get A Rider
We’ll contact riders around you to assign you a rider.
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Track Your Parcel
Sit back, relax and wait for your rider to pick up your parcel.
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Arrive Safely
Share your ride with your recipient and track your parcel in real time together.
Download Grab
FAQs
What is GrabExpress?
It is premium delivery service that we are currently running to provide convenience to our customers. By booking on the app, you can send items such as documents, parcels, and gifts to your business partners or loved ones.
How do I use GrabExpress to book?
Turn on the Grab app and tap the Express icon. Indicate the pick-up and drop-off location and tap NEXT. Key in the Recipients Name and Number and a short description of the goods. Confirm your booking.
A biker will be allocated to you. His name and number is provided – if you have any further instructions, kindly call/text him.
Send the share ETA to your Recipient for him/her to anticipate the biker’s arrival Ensure the Document/Package has the Recipient’s name, number, and exact address clearly indicated. It should also be well packed for safe transportation
How is GrabExpress different from your other products like GrabTaxi and GrabCar?
GrabExpress is a service on our platform matching demand and supply of accredited bikers and customers. You can use this service to send documents, items, parcels, forgotten items, and food from one place to another. GrabTaxi and GrabCar are similar in terms of use, but it only involves transport of passengers
How is GrabExpress different from other courier services?
We provide an on-demand delivery service with real-time tracking and notifications.
Can GrabExpress do advanced booking or keep a parcel overnight for next day delivery?
GrabExpress is currently an on-demand service that picks up and delivers immediately after a booking confirmation
Does GrabExpress deliver outside of Metro Manila?
No, we currently only have service inside Metro Manila
Will my package be safe?
All bikers who have signed up to provide the delivery service for GrabExpress are qualified riders and have NBI clearances. In the unfortunate event that something happens to your parcel, rest assured that you are covered by insurance up to P2000.
