Why GrabExpress?
Get your parcels delivered on-demand, with real-time tracking.
SAFETY
Free yourself from worry. All parcels accepted by GrabExpress are insured and our drivers undergo intensive training to make sure your parcels are delivered safely*.
CONVENIENCE
Free yourself from the hassles of discomfort because you left something at home.
SPEED
Free yourself from waiting a day to get your parcel picked up, GrabExpress is on-demand which means your parcel will get picked up immediately and delivered straight to your recipient.
*Parcels are insured for up to a maximum of PHP 10,000 (as of 3 July 2019).
How it Works
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Book A Ride
Set your parcel’s pickup and drop off points and hit confirm. -
Get A Rider
We’ll contact riders around you to assign you a rider. -
Track Your Parcel
Sit back, relax and wait for your rider to pick up your parcel. -
Arrive Safely
Share your ride with your recipient and track your parcel in real time together.
Download Grab
FAQs
GrabExpress is an on-demand, premium delivery service that aims to provide consumers in Metro Manila and Cebu City with the convenience of booking deliveries with a few quick clicks. Send items such as documents, parcels, and gifts to business partners or loved ones, and track your delivery in real time.
GrabExpress offers other similar services: GrabExpress Lite and GrabAssistant. Below is a detailed comparison of the different services.
| GrabExpress GrabExpress is Grab’s premium delivery service, offering on-demand door-to-door deliveries. | GrabExpress Lite Enjoy lower fares with GrabExpress Lite! Deliveries are point-to-point/curbside only. |
| GrabAssistant GrabAssistant is Grab’s concierge service, allowing consumers to request for riders to buy items (Pabili) or queue (Papila) in line for them. Say goodbye to late payments and unsatisfied cravings! | Cash on Delivery (Beta) Cash on Delivery (Beta) gives you the option to collect cash from your recipient upon delivery of the package. In a Cash on Delivery trip, the rider will collect the item from you, deliver it to the recipient and collect the cash payment, then return to you with the cash collected. |
Open the Grab app and select the Delivery option. Key in your pick-up and drop-off points, and tap GrabExpress. Choose from GrabExpress, GrabExpress Lite, Cash On Delivery and GrabAssistant. Enter the recipient’s name and contact number, as well as a short description of the goods you will be having delivered. Confirm your booking.
We advice you to seal items to be delivered only after they have been inspected by the rider. Ensure that your items are well packed for safe transportation, and allow your rider to take a photo as proof of pick-up. Ask for your copy of the Waybill.
Once a biker is allocated to you, you may reach him/her through the contact number displayed should you have any questions or additional instructions. Share the ETA to the recipient of your package in order to allow him/her to anticipate the delivery.
Please note that rider waiting time is only 10 minutes, after which they are given the right to cancel your booking.
GrabExpress is a service that allows consumers to transport documents, parcels, forgotten items, food, and other goods from one place to another. GrabTaxi and GrabCar are similar in terms of use, but caters only to the transport of passengers.
GrabExpress is an on-demand courier service with real-time tracking and notifications.
GrabExpress delivers within Metro Manila and within Cebu City.
Photo of the item
Official Receipt of the item
Official GrabExpress Waybill (old or new)
Name of the Payee
Copies of two (2) valid IDs and 3 specimen signatures
Police Report (optional)
Screenshot/s of conversation between the rider and the consumer (optional)