Consumer

Send your items swiftly and safely

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Overview

GrabExpress is an on-demand delivery service with live GPS tracking that helps you to send documents, items, and more.

Why GrabExpress

1 Delivery for items big and small

Choose from 3 vehicle types for items from 500 g to 50 kg. Check if your item can be delivered

2 Competitive pricing and real-time tracking

Enjoy upfront fixed fares and cashless payments, and get live delivery updates and photo proof of delivery.

3 Covered for up to PHP 20,000

Your items are handled by our well-trained delivery fleet and are automatically insured.

4 Join our Boss Club for more rewards

Unlock more rewards the more deliveries you perform. Learn more about the GrabExpress Boss Club

Ways to book

Bike

For urgent documents, packed food, and small items.

Multi-Purpose Vehicle (Sedan)

For fragile items like cakes, flowers, or larger items.

Multi-Purpose Vehicle (SUV)

For small appliances, furniture, and bulky items.

4 Hours

For smaller, non-urgent, and non-perishable items.

1/4
Bike
For urgent documents, packed food, and small items.
2/4
Multi-Purpose Vehicle (Sedan)
For fragile items like cakes, flowers, or larger items.
3/4
Multi-Purpose Vehicle (SUV)
For small appliances, furniture, and bulky items.
4/4
4 Hours
For smaller, non-urgent, and non-perishable items.

GrabExpress services

Bike

Car

4-hour

For urgent documents, packed food, and small items

For fragile items like cakes, flowers, or larger items

For smaller, non-urgent, and non-perishable items

Operating hours

7am to 10pm

7am to 11pm

9am to 5pm

Parcel size

up to 20kg

(40cm x 40cm x 32cm)

up to 20kg

(70*50*50 cm)

up to 20kg

(40cm x 40cm x 32cm)

Instant

(Pick-up within 20 min, drop-off within 60 min)

4 Hours

(Pick-up within 2 hrs, drop-off within 4 hrs)

Delivery cover

up to ₱20,000

GrabExpress services

See All

Bike

Car

4-hour

Operating hours

Parcel size

Instant

(Pick-up within 20 min, drop-off within 60 min)

4 Hours

(Pick-up within 2 hrs, drop-off within 4 hrs)

Delivery cover

For urgent documents, packed food, and small items

7am to 10pm

up to 20kg

(40cm x 40cm x 32cm)

up to ₱20,000

For fragile items like cakes, flowers, or larger items

7am to 11pm

up to 20kg

(70*50*50 cm)

up to ₱20,000

For smaller, non-urgent, and non-perishable items

9am to 5pm

up to 20kg

(40cm x 40cm x 32cm)

up to ₱20,000

Our Commitment to Safety

You control who sees your information

Our app and backend systems employ best-in-class security frameworks that guard users’ accounts, transaction data, e-wallet, and other private information.

Every transaction is protected

Our app features are continually strengthened and protected by the latest technology and our stringent processes, so users can do what they need with peace of mind.

A safer experience for all

No consumer should have to feel unsafe while using any of our services. Grab is always on standby to ensure a smooth and secure experience.

Learn more

FAQs

Got questions? We’ve got answers.

For more questions, please visit our Help Centre

What kind of GrabExpress services are there?
Click here to see the price range, parcel sizes, and more.
Where do you deliver?
Our pick-up and destination delivery areas are available islandwide, except a few restricted areas.
What are your operating hours?
Daily operating hours differ for various GrabExpress services.

Bike and Multi-Purpose Vehicles: 7 am to 11 pm
4 Hours: 9 am to 5 pm (deliveries may be made up to 10 pm)
Can I make more than one GrabExpress booking?
Yes, you can schedule up to 10 concurrent GrabExpress bookings. Tap “Book Another Delivery” to schedule another GrabExpress delivery.

Additionally, you can also book one transport service and make GrabFood order(s) while you have ongoing GrabExpress deliveries.

To view all of your concurrent bookings, tap Activity on the bottom navigation bar.
What items can I send with GrabExpress?
Items that can be delivered
- Parcels (packed items in boxes or bags)
- Documents
- Clothing
- Food* (Bike and Multiple-Purpose Vehicle only)
- Flowers or Cakes* (Multiple-Purpose Vehicle only)
Items that cannot be delivered
- Fragile items that require special handling
- Raw meat, raw seafood, frozen food, and dairy products
- Hazardous, explosive, flammable, and unsafe items (including power banks)
- Valuable items and documents (e.g. cash, passport, or other official identification documents)
- Credit or debit cards
- Illegal items and substances (e.g. pornographic magazines and imitation weapons)
- Live animals and plants
- Any unpacked or loose items that can easily be damaged in transit
- Items that cannot be reproduced (e.g. photos, film)
- Counterfeit goods
- Bullion, currency in any denomination, tax stamps or stickers, bearer forms or negotiable instruments, precious metals or stones
*Grab shall not be responsible for providing services protecting food from the heat or cold. The risks of damaging food shall be borne solely by customers.
Can I cancel my GrabExpress delivery?
You can cancel your booking any time before the delivery-partner picks up your item. Simply tap on your booking and select Cancel.
If your delivery-partner asked you to cancel the booking, you are under no obligation to do so. The delivery-partners agree to honour accepted bookings and are encouraged not to cancel except in an emergency.

Deliveries

Your items, delivered with care. Anytime, anywhere.

Book a delivery