Grab Driver Centre

GrabCar, GrabExpress, and GrabFood

Please book your online appointment here:

GrabCar – grb.to/gconlinescheduler

GrabExpress/GrabFood – grb.to/grabrider

Grab Multi-Vehicle (Bike and Walkers) – grb.to/grabmulti

 

For requirements, check: grb.to/onboardingrequirements

Makati City

12F Wilcon IT Hub, Chino Roces Avenue, Makati City

GrabCar Services

Operating Hours: Mon-Sat, 9am-6pm

  1. Car Registration for new vehicle valid case number or PA or CPC from LTFRB only
  2. Add/Switch Driver (Existing Grab)
  3. Coins to GCASH migration
  4. Issuance of CAGS (GrabTaxi only)

After Sales Services

Operating Hours: Mon-Sun, 24/7

  1. Troubleshooting – Update GMail, Mobile data issue, GPS issue, Additional service type (6-seater, Premium)
  2. General Inquiry – Conduction to new plate, change plate
  3. GCash concerns
  4.  Incentive concerns
  5. Lost & Found
  6. GrabExpress Top up
  7. GrabFood Hub

TNVS Services

Operating Hours: Mon-Sat, 9am-6pm

1. Checking of TNVS initial & CPC requirements

2. Checking of CPC requirements

 

Quezon City

4F Fisher Mall, Quezon Avenue, Quezon City

Opening Hours: Sun-Fri 10am-7pm

GrabCar Services

  1. Car Registration for new vehicle valid case number or PA or CPC from LTFRB only
  2. Add/Switch Driver (Existing Grab) 

GrabExpress and GrabFood Services

  1. New Motorbike registration
  2. Add/Switch Driver (Existing Grab)
  3. Change motor for GrabExpress/GrabFood

After Sales Services

  1. Troubleshooting – Update GMail, Mobile data issue, GPS issue, Additional service type (6-seater, Premium) 
  2. General Inquiry – Conduction to new plate, change plate
  3. GCash concerns (except for lost, defective & coins to GCASH migration)
  4. Incentive concerns 
  5. Lost & Found

 

Mandaluyong City

Greenfield District Pavilion, Sto. Cristo Street, Greenfield District, Mandaluyong City

Opening Hours Sat-Thurs 9am-6pm

GrabCar Services

  1. GC Registration for new vehicle with valid Case Number or PA or CPC 
    from LTFRB only 
  2. Add/Switch driver (Existing Grab)

GrabExpress and GrabFood Services

  1. New Motorbike registration
  2. Add/Switch Driver (Existing Grab)
  3. Change motor for GrabExpress/GrabFood

After-sales

  1.  Troubleshooting – Update GMail, Mobile data issue, 
    GPS issue, Additional service type (6-seater, Premium)
  2. General Inquiry – Conduction to new plate, change plate
  3. GCash concerns except for lost, defective & coins to GCash migration
  4. Incentive concerns
  5. Lost & Found

 

Taguig City

2F Market Market, Bonifacio Global City, Muntinlupa

Opening Hours: Sun-Thu 10am-7pm

GrabExpress and GrabFood Services

  1. New Motorbike registration
  2. Add/Switch Driver (Existing Grab)
  3. Change motor for GrabExpress/GrabFood

After Sales Services for GrabExpress and GrabFood Riders

  1. GrabExpress App Troubleshooting
  2. GrabExpress Concerns 
  3. Change GCASH 
  4. GrabExpress Top-up 
  5. GrabFood Hub

Pasig City- Fun Ranch

Grand Barn, Fun Ranch Frontera Drive, cor Las Fiestas, Ortigas East, Pasig City

Opening Hours Mon-Sat, 9am-6pm

GrabExpress and GrabFood Services

  1. New Motorbike registration
  2. Add/Switch Driver (Existing Grab)
  3. Change motor for GrabExpress/GrabFood

Grab TNVS Help Center

Prima Building Unit 104-A & B and 404, 16 East Avenue corner Magalang St., Brgy. Pinyahan, Quezon City

Opening Hours: Mon-Fri 8am-5pm

TNVS Services

  1. PA and CPC Application General Inquiries
  2. TNVS Inquiries
  3. PAMI within building premises
  4. Notarial services within building premises
  5. Filing of Motions within building premises

 

Bacolod City

Door 2 Filipino-Chinese Chamber Building, Ipil-ipil Street Shopping, Bacolod City

Opening Hours Mon-Sat 7am-6pm

Cebu

Maxwell Hotel Annex Bldg. 2nd Floor, N. Escario St. Brgy. Camputhaw, Cebu City

Opening Hours Mon-Sat 9am-6pm

Iloilo City

2F Rm 3, Jesna Building IV, Lopez Jaena St., Jaro, Iloilo City

Opening Hours Mon-Sat 8am-6pm

Baguio City

Calle Uno Building, 3 Escoda (First Road) corner Naguilian Road, Quezon Hill, Baguio City

Opening Hours Mon-Fri 9am-6pm

Pampanga City

2F IBG Plaza, Mon Tang Avenue, 235 McArthur Highway, Balibago, Angeles City

Opening Hours Mon-Fri 8am-6pm

Cagayan de Oro City

2F Masonic Building, JV Serina St., Carmen, Cagayan de Oro City

Opening Hours Mon-Fri 8am-6pm

Davao City

Door 4 & 5, ATT Commercial Complex Building, Avancena St. corner P. Tavera, Davao City

Opening Hours Mon-Fri 8am-6pm