GrabRewards is supporting the cashless movement.

In support of the Philippine government’s mandate to push for cashless transactions in public transportation, Grab will be fully adopting cashless payments to mitigate the spread of infection brought by the exchange of cash.

As we move towards embracing the new normal, we are changing our policies in order to promote a safer way to pay for your Grab transactions with GrabPay.

Kindly see the new matrix below:

Transport / Food / Express / Payment Transactions

* Effective June 15, 2020, GrabCar/GrabFood/GrabMart/GrabExpress/In-store and online payments would be earning points through GrabPay as shown in the table above. 

* Billspay and purchase of regular load and data packages do not qualify for points earning.

*Learn more on Grab transactions/activities that do not earn points here.

To help you ease into cashless payments and promote a safer way to pay by avoiding exchange of cash, we’ll be offering bonus Grab discount vouchers with GrabPay:


* Get bonus Grab discount vouchers when you cash in a min. of P1500 in your GrabPay wallet via BDO Credit Card.Enjoy the following vouchers:

1 x P50 off GrabMart

1 x p50 off GrabFood

1 x P25 off GrabExpress

1 x P25 off GrabExpress Pabili

*T&C’s apply

Learn more here.


* We’ve also reduced the points required for you to redeem GrabRewards transport and partner vouchers for as low as 50%. Redeem Great Deals from the GrabRewards catalogue now!

* Until supplies last.

Our commitment to GrabRewards members

With restricted movement and social distancing guidelines in place, we understand that there’ll be many limitations.

To help provide flexibility and ease of mind to all our GrabRewards members during this challenging time, we'll be temporarily adjusting our policies as follows:

  • GrabRewards tier status – The tier status for all GrabRewards members will be extended to 31 December 2020 and there will be no tier downgrades during this period.

    Note: The qualifying period between 1 July 2020 to 31 December 2020 will determine your tier status for the first half of 2021.

  • Reward vouchers – The validity for all Grab food and ride reward vouchers will be extended to 31 December 2020.


  • Your GrabRewards points can help frontliners– Donate to our healthcare frontliners with your GrabRewards points. The amount collected goes towards public health efforts to curb the outbreak.

    Donate here.

How the tier extension works

We also urge all our members to do their part by complying with health guidelines and social distancing, and to practise good personal hygiene.

Member
Silver
Gold
Platinum

Member

Points needed to qualify: > 0

Go for Silver

Use Grab as your everyday app to start progressing up the tier.
Start unlocking more benefits today.

Silver

Points needed to qualify: > 200

Silver members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 20%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Go for Gold

Start unlocking more benefits today.
Make your way up to Gold to enjoy more privileges.

Gold

Points needed to qualify: > 1000

Earn 2x rewards points as a Gold user. Effective February 5, 2020.

Get access to exclusive deals such as movie screenings, flash sales and more.
Visit the GrabRewards catalogue to find these deals.

Gold members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 40%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Enjoy up to 10% off at more than 80 F&B merchants in selected airports throughout Southeast Asia.

See full list here.

Platinum

Points needed to qualify: > 4000

Earn 4x rewards points as a Platinum user. Effective February 5, 2020.

Save more with exclusive Platinum-only Grab vouchers.
Visit My Rewards in your app to find out what vouchers you have.

GrabRewards Platinum users can now gain access to Booking.com’s Genius programme.

Enjoy 10% off* on best-selling rooms and get special perks at all participating hotels.
*Terms apply.

Visit the GrabRewards catalogue to enjoy this benefit.

Get access to exclusive deals such as movie screenings, flash sales and more.
Visit the GrabRewards catalogue to find these deals.

Prioritised bookings for your rides.

Contact us via the help center on your app for prioritised Platinum support.

Platinum members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 55%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges.

More details here.

Enjoy up to 20% off at more than 80 F&B merchants in selected airports throughout Southeast Asia.

See full list here.

Where to access GrabRewards?

Check your points’ expiry dates

FAQ

You can earn GrabRewards points by making Grab-related transactions, such as taking a Grab ride, or making a GrabFood order.

Use these points you have earned, and spend in your GrabRewards catalogue. To find the catalogue, tap on the Rewards icon on your Grab home screen.

Yes! You are eligible to earn Reward Points for rides taken in Southeast Asia with the Grab app.

Points earned outside of Malaysia will similarly be awarded based on the local currency earn rate.

As of 1 July 2019, GrabRewards is introducing Activity Based Points Expiry (ABPE), a new program to help extend the life of your GrabRewards points. As long as you make 1 Grab transaction within the next 3 months of your last transaction, your points will continue to accumulate.

You’re automatically included as a GrabRewards member so long as you have made a Grab transaction. There are 4 member tiers (Member, Silver, Gold and Platinum), which you will achieve once you accumulate the number of points needed for each tier. Depending on your tier status, you will be entitled to a host of exclusive benefits.

Your benefits may include discounts, priority services and partner exclusives. You can refer to this table for the number of GrabRewards points needed to reach the next member tier, as well as your benefits.

As long as you accumulate the number of points needed to meet your GrabRewards tier within the first 6-month period – between 1 January and 30 June; or between 1 July and 31 December – you will continue to maintain your tier status for the next 6-month period.

If you get downgraded from your current member tier, you’ll no longer have access to all the previous benefits, associated with your higher GrabRewards member tier.

Of course, the easiest way to prevent this from happening is to use Grab more and accumulate enough GrabRewards points to maintain your member tier. Learn how to earn more GrabRewards points here.

Exclusive Grab vouchers will be sent to you from time to time, please check the My Rewards page in your Grab app to avoid missing out on these vouchers.

Unfortunately, your GrabRewards membership and Booking.com Genius membership are non-transferrable. Your Booking.com Genius membership is a benefit linked to your GrabRewards member tier.

Not all Grab transactions do. Grab transactions that do not extend your GrabRewards points validity period are: GrabExpress (Same Day Delivery) transaction, Grab Bus, peer-to-peer GrabPay credit transfer, GrabPay Credit wallet top-up, Grab renewal, GrabRewards points redemption.

*Grab reserves the right to change the reward offers and points multiplier for payment via cash, credit/debit card and GrabPay without prior notice.