How to log in to the Merchant App for new stores

When you’ve received an activation email including a guidance of how to use the GrabMerchant App, a username and temporary password confirmation email will be sent to you within 24 hours to log into the App. The password will be valid for 3 days using to log in an app for the first time, then change your new password to log into the App.

Importantly, if your password has expired, you can choose ‘Forgot your password’ on the App to receive a username and temporary password confirmation email to log into the App again.