GrabRewards Just Got Better

Welcome to the new GrabRewards. We’re introducing new, fun and easier ways to collect and accumulate GrabRewards Points for even more rewards. It’s all about making your Grab experience better than ever.

Accumulate your points for bigger rewards

Opt in and unlock Challenges for extra rewards sets

Better benefits for our most loyal users

KEEP SAVING POINTS

for bigger rewards

Keep using Grab and your points will never expire

Say goodbye to expiry dates, and hello to lots of GrabRewards points. As long as you make one Grab transaction within 3 months of the last transaction, to ensure non-expiry of points. Use your points as you wish — for daily treats, save up for the big rewards, and to redeem vouchers with your points. It’s your points, your call.


For illustration purposes only.
Grab transactions include – JustGrab / GrabCar / GrabCar Premium / GrabLuxe / GrabVan / GrabTaxi / GrabBike (Win) / GrabExpress / GrabFood.
*Points expiry date is always on the last date of the 3rd month

More fun ways to earn

MORE POINTS & REWARDS

A great new way to earn more rewards and points!

Welcome to Challenges. A brand new and exciting play-to-win feature on your app. Simply opt in for a list of fun challenges to conquer. Complete the tasks to win even more exciting rewards. Up for the challenge? Join Challenges and enjoy another fun way to get a whole lot more from Grab.

Which challenge will you take on?


Play and win more

Grab vouchers

Bonus GrabRewards points

Partner Rewards

Member

Silver

Gold

Platinum

Member

Points needed to qualify: > 0

Go for Silver

Use Grab as your everyday app to start progressing up the tier.
Start unlocking more benefits today.

Silver

Points needed to qualify: > 100

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Gold & Silver members members can now enjoy ฿200 off any Agoda hotel bookings of ฿2500 or more.
Redeem this reward in the GrabRewards catalogue now.
Redeem this reward in the GrabRewards catalogue now.

Silver members can now enjoy access to 50 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 20%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Go for Gold

Start unlocking more benefits today.
Make your way up to Gold to enjoy more privileges.

Gold

Points needed to qualify: > 300

Earn 1.5x rewards points as a Gold user.

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Get access to exclusive deals such as movie screenings, flash sales and more.
Check the calendar above or visit the GrabRewards catalogue to find these deals.

Gold & Silver members members can now enjoy ฿200 off any Agoda hotel bookings of ฿2500 or more.
Redeem this reward in the GrabRewards catalogue now.
Redeem this reward in the GrabRewards catalogue now.

Gold members can now enjoy access to 50 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 40%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Enjoy up to 10% off at more than 70 F&B merchants in selected airports throughout Southeast Asia.

See full list here.

Platinum

Points needed to qualify: > 1500

Earn 2x rewards points as a Platinum user.

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Save more with exclusive Platinum-only Grab vouchers.
Visit My Rewards in your app to find out what vouchers you have.

GrabRewards Platinum users can now gain access to Booking.com’s Genius programme.

Enjoy 10% off* on best-selling rooms and get special perks at all participating hotels.
*Terms apply.

Visit the GrabRewards catalogue to enjoy this benefit.

Get access to exclusive deals such as movie screenings, flash sales and more.
Check the calendar above or visit the GrabRewards catalogue to find these deals.

Prioritised bookings for your rides.

Contact us via help centre in your app for prioritised Platinum support.

Platinum members can now enjoy ฿250 off any Agoda hotel bookings of ฿2500 or more.
Redeem this reward in the GrabRewards catalogue now.
Redeem this reward in the GrabRewards catalogue now.

Platinum members can now enjoy access to 60+ airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 55%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Enjoy up to 20% off at more than 70 F&B merchants in selected airports throughout Southeast Asia.

See full list here.

How do I earn GrabRewards points?

Refer to the tables below and don’t forget, you can earn more points simply by using GrabPay!

JustGrab / GrabTaxi / GrabCar / GrabCar+ / GrabXL / GrabRent / GrabBike/ GrabExpress

Where to access GrabRewards?

Check your points’ expiry dates

FAQ

You can redeem your points for exciting deals and discounts listed in our in-app GrabRewards catalog. There are two kinds of rewards you can choose from:

  1. Partner Rewards: Deals related to dining, shopping and entertainment
  2. Ride Rewards: Fare discounts on your Grab rides

Head over to the GrabRewards catalog in your Grab app to browse through the various rewards on offer.

  • Step 1: Tap on the icon at the top left corner of your Grab home screen and select “GrabRewards” from the side menu
  • Step 2: Choose your preferred rewards category to explore available rewards. Select “Grab” if you’re looking for Ride Rewards
  • Step 3: Tap on “Purchase” once you find a reward you like
  • Step 4: Your reward will be added to your “My Rewards” list, and can be used anytime before its expiry date.

Yes! You are eligible to earn GrabRewards Points for all Grab rides taken across Southeast Asia*. Points earned outside your home country will be awarded based on the points earn rate in the country you are visiting.

Yes! However, please note that points will be awarded based on the non-discounted portion of the fare.

For example, if your fare was THB 150 and you had applied a “THB 50 off” promo code or Ride Reward, you would only earn GrabRewards points for THB 150 – THB 50 = THB 100.

We’d be really sad to see you go! At the same time, you would lose your GrabRewards points, your existing tier status (Silver, Gold, Platinum) and all associated tier privileges. If you do decide to opt-back in at a later date, we will not be able to restore your previous GrabRewards points balance.

No, GrabRewards points will not be awarded for tolls, fees and other surcharges.

Yes. You may be downgraded to a lower tier (e.g. from Gold to Silver tier status) if you do not earn enough GrabRewards points (by making qualified Grab transactions) required to maintain your current tier status.

You will need to earn the following number of points in 6 month periods (between January 1 – June 30; or July 1 to December 31) to maintain your status for the subsequent 6 month period. Tier qualifications are country specific. Please refer to the GrabRewards website in your country to see the Tier Qualifications

Note that GrabRewards member tier status and tier expiry should not be confused with points expiry (which relates to the GrabRewards points you can spend on your rewards catalogue). They both have different expiry mechanisms.

This would depend on how often you use Grab.

Here’s another example. Let’s say, your current tier is Platinum. You will stay on Platinum from 1 Jan- 30 June (Reward Period 1). However, if you take 0 rides during that Reward Period, your Platinum tier would be ‘downgraded’ to the basic ‘Member’ tier. That’s why you need to take more rides to earn a certain amount of points to stay on your current tier.

You can earn GrabRewards points by making Grab-related transactions, such as taking a Grab ride (No points granted for GrabFood and GrabFresh booking).

As of 1 July 2019, GrabRewards is introducing Activity Based Points Expiry (ABPE), a new program to help extend the life of your GrabRewards points. As long as you make 1 Grab transaction within the next 3 months of your last transaction, your points will continue to accumulate.

For example:
– You make a GrabCar transaction on Aug 5, 2019
– To make sure your points continue to accumulate and not expire, you will need to make only 1 more Grab transaction within the next 3 months; which means 1 transaction between 1 Sep – 30 Nov.
– If you are unable to make any Grab transactions within the next three months, all your points will expire.

You can find aspirational rewards by clicking into the GrabRewards page in-app, and scrolling through the “Special Deals” section of the catalogue home page. Some aspirational rewards can also be found inside the individual rewards category pages.

Aspirational rewards are bigger items which you can redeem with more points, and can be found inside your GrabRewards catalogue. These may include HUAWEI P30 Pro Limited Edition, Major Cineplex movie tickets, Harman Karndon speaker, and more (availability will depend on the country which your Grab app is registered in).

With Activity Based Points Expiry, your points may never expire so long as you make qualifying Grab transactions within the next 3 months (or 6 months, for Singapore and Indonesia). This means you can accumulate as many points as you need to redeem a much larger, aspirational rewards.

You can check your expiring points by
1. Tap on account.
2. Click on your Membership Info.
3. In the Membership Info page, you will see your points expiry date.

As of 1 July 2019, GrabRewards is introducing Activity-Based Points Expiry, a new program to help extend the life of your GrabRewards points. As long as you make 1 Grab transaction within the next 3 months of your last transaction, your points will continue to accumulate and not expire.

A Grab transaction in this case includes the following:
– Any completed Grab “ride” trips (this includes any transport service shown in your Grab app, including, but is not limited to GrabCar, GrabBike, JustGrab, eScooter, etc.)
– Any completed GrabFood orders
– Any completed GrabPay QR payments at merchants / stores

*Grab ขอสงวนสิทธิ์ในการเปลี่ยนแปลงเงื่อนไขและรายละเอียดต่างๆ ของ GrabRewards,
ตัวคูณเพิ่มคะแนนเมื่อชำระค่าบริการด้วยบัตรเครดิต/เดบิตผ่าน GrabPay โดยไม่ต้องแจ้งให้ทราบล่วงหน้า