Code of Conduct: GrabMart Penalties

Below are the general principles and conditions that Traders must adhere to during their cooperation with Grab Company Limited (“Grab”) to implement the GrabFood model (referred to as the “Code of Conduct “). The Code of Conduct is designed to maintain the quality of service that Traders provide to customers through the Grab App. This Code of Conduct specifies Grab’s principles of conduct and respective directions in case Traders commit violations, specifically as follows: