GrabRewards Just Got Better

Welcome to the new GrabRewards. We’re introducing new, fun and easier ways to collect and accumulate GrabRewards Points for even more rewards. It’s all about making your Grab experience better than ever.

Accumulate your points for bigger rewards

Opt in and unlock Challenges for extra rewards sets

Better benefits for our most loyal users

KEEP SAVING POINTS

for bigger rewards

Keep using Grab and your points will never expire

Say goodbye to expiry dates, and hello to lots of GrabRewards points. As long as you make one Grab transaction within 3 months of the last transaction, your points will continue to accumulate. Use your points as you wish — for daily treats, save up for the big rewards. It’s your points, your call.


For illustration purposes only.
Grab transactions include – GrabTaxi / GrabCar / GrabShare / GrabFood / GrabPay / GrabBike
*Points expiry date is always on the last date of the 3rd month

More fun ways to earn

MORE POINTS & REWARDS

A great new way to earn more rewards and points!

Welcome to Challenges. A brand new and exciting play-to-win feature on your app. Simply opt in for a list of fun challenges to conquer. Complete the tasks to win even more exciting rewards. Up for the challenge? Join Challenges and enjoy another fun way to get a whole lot more from Grab.

Which challenge will you take on?


Play and win more

Grab vouchers

Bonus GrabRewards points

Partner Rewards

Member

Silver

Gold

Platinum

Member

Points needed to qualify: > 0

Go for Silver

Use Grab as your everyday app to start progressing up the tier.
Start unlocking more benefits today.

Silver

Points needed to qualify: > 100

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Gold & Silver members can now enjoy 160.000đ off any Agoda hotel bookings of 2,000.000đ or more.
Redeem this reward in the GrabRewards catalogue now.
Redeem this reward in the GrabRewards catalogue now.

Go for Gold

Start unlocking more benefits today.
Make your way up to Gold to enjoy more privileges.

Gold

Points needed to qualify: > 300

Earn 1.5x rewards points as a Gold user.

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Get access to exclusive deals such as movie screenings, flash sales and more.
Check the calendar above or visit the GrabRewards catalogue to find these deals.

Gold & Silver members can now enjoy 160.000đ off any Agoda hotel bookings of 2,000.000đ or more.
Redeem this reward in the GrabRewards catalogue now.
Redeem this reward in the GrabRewards catalogue now.

Gold members can now enjoy access to 50 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 40%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Platinum

Points needed to qualify: > 1500

Earn 2x rewards points as a Platinum user.

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Save more with exclusive Platinum-only Grab vouchers.
Visit My Rewards in your app to find out what vouchers you have.

GrabRewards Platinum users can now gain access to Booking.com’s Genius programme

Enjoy 10% off* on best-selling rooms and get special perks at all participating hotels.
*Terms apply.

Visit the GrabRewards catalogue to enjoy this benefit.

Get access to exclusive deals such as movie screenings, flash sales and more.
Check the calendar above or visit the GrabRewards catalogue to find these deals.

Prioritised bookings for your rides.

Contact us via help centre in your app for prioritised Platinum support.

Enjoy exclusive offers from Grab partners with only 5 GrabRewards points for Platinum members

Platinum members can now enjoy 200.000đ off any Agoda hotel bookings of 2,000.000đ or more.
Redeem this reward in the GrabRewards catalogue now.
Redeem this reward in the GrabRewards catalogue now.

Platinum members can now enjoy access to 60+ airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 55%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

How do I earn GrabRewards points?

Simply refer to the table below to find out all the different ways you can start earning GrabRewards points.
Don’t forget – you earn more points simply by using GrabPay!

GrabTaxi

JustGrab

GrabCar / GrabCar Plus

GrabBike / GrabExpress

Pay in stores with Moca E-wallet on Grab app/
Mobile top-up/Bill payments/

Online payment is available at selected merchants, please look out for the Moca payment option. Please note, GrabRewards points will not be awarded on transactions made at specific merchants.

GrabFood

Where to access GrabRewards?

FAQ

You can redeem your points for exciting deals and discounts listed in our in-app GrabRewards catalog. There are two kinds of rewards you can choose from:

  1. Partner Rewards: Deals related to dining, shopping and entertainment
  2. Ride Rewards: Fare discounts on your Grab rides

Head over to the GrabRewards catalog in your Grab app to browse through the various rewards on offer.

  • Step 1: Tap on the icon at the top left corner of your Grab home screen and select “GrabRewards” from the side menu
  • Step 2: Choose your preferred rewards category to explore available rewards. Select “Grab” if you’re looking for Ride Rewards
  • Step 3: Tap on “Purchase” once you find a reward you like
  • Step 4: Your reward will be added to your “My Rewards” list, and can be used anytime before its expiry date.

Yes! You are eligible to earn GrabRewards Points for all Grab rides taken across Southeast Asia*. Points earned outside your home country will be awarded based on the points earn rate in the country you are visiting.

Yes! However, please note that points will be awarded based on the non-discounted portion of the fare.

For example, if your fare was VND 100.000 and you had applied a “VND 10.000 off” promo code or Ride Reward, you would only earn GrabRewards points for VND 100.000 – VND 10.000 = VND 90.000.

We’d be really sad to see you go! At the same time, you would lose your GrabRewards points, your existing tier status (Silver, Gold, Platinum) and all associated tier privileges. If you do decide to opt-back in at a later date, we will not be able to restore your previous GrabRewards points balance.

No, GrabRewards points will not be awarded for tolls, fees and other surcharges.

Yes. Tier ‘downgrade’ happens when you don’t earn enough points during Reward Period 1 or 2.

Refer to the chart. Let’s say, if you don’t earn enough points during Reward Period 1 (1 Jan – 30 June) to maintain your current tier, you will lose your tier and the privileges that come with it.

For example, your current tier is Platinum. You will stay on Platinum from 1 Jan- 30 June (Reward Period 1). However, if you earn less than 1500 points, i.e. equivalent to Platinum qualification, during that Reward Period, your Platinum tier would be ‘downgraded’ to Gold, Silver or Member tier, depending on your points earned from 1 Jan – 30 Jun.

Points awarded from a campaign (e.g. earning extra points using card from a specific bank) will not count towards your tier qualification.

This would depend on how often you use Grab.

Here’s another example. Let’s say, your current tier is Platinum. You will stay on Platinum from 1 Jan- 30 June (Reward Period 1). However, if you take 0 rides during that Reward Period, your Platinum tier would be ‘downgraded’ to the basic ‘Member’ tier. That’s why you need to take more rides to earn a certain amount of points to stay on your current tier.

*Grab reserves the right to change the reward offers and points multiplier for payment via cash or Moca E-wallet on Grab app without prior notice.