What can you get in the GrabUnlimited Subscription package priced at VND 49,000/month?
Get core benefits:
99 x VND15,000 GrabFood freeship vouchers, min spend per order from VND100,000
Get extra:
- 99 x 10% off GrabBike/GrabCar vouchers, max VND100,000, applied for fare from VND25,000
- 3 x VND10,000 GrabMart voucher, min spend for order from VND200,000
- And many other benefits for GrabUnlimited subscribers only as below
How GrabUnlimited Plan Works
After subscribing to a GrabUnlimited plan, benefit vouchers (“benefits”) would be credited into the subscriber account.
- GrabFood voucher will be auto-applied to all eligible orders and displayed in the “Basket” screen.
- GrabBike/GrabCar and GrabMart vouchers will be displayed in the “My Rewards” page on the Grab app.
The GrabUnlimited plan will be automatically renewed for consecutive cycles at the end of your selected plan duration and deductions for renewal will be made from your current payment method at the start of the next cycle. The subscriber can cancel the plan anytime.
GrabUnlimited Subscription Benefits Terms and Conditions
- A GrabUnlimited subscription provides the subscription vouchers benefits monthly, which are valid for 1 month from date of issue.
Benefits are valid for the duration of the cycle you subscribed for.
Benefits are applicable in Vietnam nationwide.
Benefits under the GrabUnlimited plan are for one-time use/redemption only, are non-transferable, and cannot be exchanged for cash.
No limit redemption per day for all benefits in the package.
Benefits under GrabUnlimited plan are only redeemable via cashless payments (bank cards, Moca/ ZaloPay e-wallet on Grab App).
Benefits of the GrabUnlimited Plan:
- Core benefits – GrabFood freeship vouchers:
- Freeship VND15,000 for GrabFood order’s minimum basket size of VND100,000
- Automatically applicable for delivery fee at GrabFood merchants where vouchers display
- Applicable to stack with other available vouchers/promotions.
- Extra benefits – GrabBike/GrabCar vouchers:
- 10% off GrabBike/GrabCar voucher, max VND100,000, applied for fare from VND25,000
- Applicable for GrabBike, GrabCar, GrabBike Plus, GrabCar Plus, GrabBike Economy, GrabCar Economy services in nationwide
- Unable to stack with other vouchers / promotions
- Flat fare excludes surcharge. In case of any surcharges, please pay directly to the driver-partner.
- Extra benefit – GrabMart vouchers:
- VND10,000 off for GrabMart order with minimum basket size of VND200,000
- GrabMart voucher is applicable at GrabMart merchants where the voucher display, and can be stackable with other available vouchers/promotions.
Free trial for GrabUnlimited subscription
- Free trials are only available for first-time GrabUnlimited subscribers.
- The free trial begins at the moment of subscription and is valid for 2 months.
- The free trial gives you full access to benefits of the GrabUnlimited subscription, and you can cancel at any time.
- If you do not cancel your subscription before the end of the free trial period, your selected subscription will automatically begin and the applicable subscription fee will be charged or deducted from your default in-app payment method at the end of the free trial period.
Purchase of GrabUnlimited Subscription Plan
- GrabUnlimited subscription plan durations are one month, three months or six months long. Grab may choose which subscription plan durations are available to you.
- GrabUnlimited subscription plans shall only be purchased through cashless payments methods (bank cards, Moca/ ZaloPay e-wallet on Grab App) on a first come first serve basis.
- GrabUnlimited subscriptions are non-transferable, non-refundable and cannot be exchanged for cash.
- Each subscription plan cycle is 1 month in duration, from the date of purchase.
- Reward points will not be awarded for the purchase of a GrabUnlimited subscription plan.
GrabUnlimited Subscription Plan Renewal
GrabUnlimited subscription shall automatically renew at the end of your billing cycle unless it is canceled. The subscription fee will be automatically deducted from your selected payment method (bank cards, Moca/ ZaloPay e-wallet on Grab App) upon renewal, in which
+ If (i) your current payment method (Moca/ZaloPay or a bank card) is unavailable for the renewal of the plan, and (ii) you have another linked card on the app, we will deduct the amount from another linked card you have on the app.
+ If (i) your initial selected payment method is a bank card and is unavailable for the renewal of the subscription, and (ii) you don’t have any other linked card, your GrabUnlimited subscription plan will be canceled automatically.
+ If (i) your initial selected payment method is Moca/ ZaloPay e-wallet and you do not have enough balance in your wallets and (ii) do not have another linked card, the automatic renewal of your plan will fail. Our system will then attempt to renew your plan, 48 hours after the 1st attempt (“the Interim Period”). During the Interim Period, you may wish to top up your Moca/ ZaloPay e-wallet on Grab App to allow for the successful renewal of your plan.If payment for the subscription renewal fails, your current subscription will expire and you will need to resubscribe to the plan.
- If you wish to change the subscription plan duration, you will have to cancel your existing subscription and subscribe to the new plan. As subscription plans are non-refundable and you will still have access to the benefits for the remainder of the original subscription duration, your new subscription plan will only begin upon the expiry of the earlier subscription plan.
If you would like to change the payment method for the subscription, ie. from Moca/ ZaloPay e-wallet on Grab App to banks card or vice versa, you will need to cancel your existing subscription and resubscribe.
Please note that resubscription will be subject to availability of the subscription.
Cancellation Policy
If you cancel, your subscription won’t renew and you’ll still have access to your subscription benefits until the end of your subscription period.
You can cancel or change your subscription at any time in your plan details.
General Policy
Grab reserves the right to make changes to your plan at any time.
GrabUnlimited subscription offers savings, based on the average user’s reasonable usage of the Grab app.. GrabUnlimited benefits should only be used for personal and non-commercial purposes and not be abused or misused. Grab may terminate your subscription and access to benefits if Grab reasonably determines in its sole discretion that there has been abuse or misuse of GrabUnlimited benefits.
Grab reserves the right to withdraw, amend and/or alter any part or the entire terms and conditions of the subscription plans and benefits at any time without any prior notice.
In the event of cancellation by you, there shall be no refund of the subscription plan prices paid. In the event of any disputes directly or indirectly arising from the subscription plan, Grab’s decision shall be final and binding.
Grab also reserves the right to cancel, reject any users from subscribing for GrabUnlimited, including users who are using modified devices or have unauthorised or modified apps installed in their devices.
The subscription plans are only available on the latest version of the Grab app.
Frequently Asked Questions
First time subscribers will get the first two months FREE, and subsequent renewal will be at the full price of VND49,000/month.
The GrabUnlimited subscription plan can be purchased via Moca e-wallet, ZaloPay e-wallet on Grab App, or bank cards.
All benefits in GrabUnlimited are only redeemable via cashless payments (Moca e-wallet, ZaloPay e-wallet, or bank cards).
No, each account can only subscribe to one GrabUnlimited plan in Vietnam. Once subscribed, the plan will auto-renew every month.
Don’t worry, you can cancel your GrabUnlimited subscription plan at any time. Go to Account > Subscription > GrabUnlimited > View Details > Cancel Plan.
If you accidentally cancelled your subscription plan, fret not! You can resubscribe any time BEFORE the next billing date.
Simply go to the cancelled GrabUnlimited plan and tap on ‘Resubscribe’ to activate your subscription.
The trial price will be applied for first time subscribers only. If cancelled, trial price will be disabled & upon re-subcribe your subscription will be charged with the full price of VND49,000.
You may continue using the vouchers that you have paid for, until the date of expiry, even after cancelling your plan.
