Maintain proper documentation to drive.
You must hold a valid national driving and vocational license at all times and other permits as may be required by the relevant authorities. You and your vehicle must also be covered with valid insurance as stipulated by local regulations. Be truthful about your criminal record. It is your responsibility to update and resubmit your documents when they expire, if they are revoked or as and when requested by Grab.
Assault, harassment or abuse of any kind will not be tolerated.
The following behaviours are prohibited by law: physical abuse, verbal harassment, sexual assault, rape, murder, kidnapping, threats and intimidation. Do not ask overly personal questions or comment on anyone’s appearance. You are strictly prohibited from contacting your passenger after the trip for personal reasons. In a dispute, do not take matters into your own hands.
Do not commit crimes.
You may be penalised under the prevailing law if you commit any criminal acts such as theft, robbery, sexual assaults, possession of illicit materials or weapons, acts of vandalism or damage to property. We will work closely with law enforcement agencies to investigate and prosecute offenders.
Follow road safety laws.
Do not commit traffic violations or drive recklessly that may endanger the lives of our passengers and other road users. This includes complying with speed limits, obeying road signals and traffic lights, using hands-free kit while driving, ensuring your passengers wear a seatbelt. You should always wear a seatbelt or a helmet. Avoid driving long hours and take sufficient breaks.
Alcohol, drugs and weapons are not tolerated.
Do not consume drugs or alcohol while you are on the Grab platform. Illegal substances, open containers of alcohol and weapons are not permitted in your vehicle. If a passenger believes you may be under the influence of drugs or alcohol, he or she has the right to end the trip immediately and alert us or the authorities. Do not accept or deliver illegal items and dangerous goods. If you have reason to suspect the nature of the contents of your parcel, please notify Grab and the authorities if necessary.
Look after your vehicle.
Maintain your vehicle in good operating condition, in accordance with industry safety standards and local regulatory requirements. Make sure you only use the vehicle that is registered with Grab.