THURSDAY DECEMBER 8TH, 2016
What are
GrabRewards?
GrabRewards allow you to earn points for every GrabTaxi, GrabCar, GrabShare and GrabCoach ride you take. With these points you’ll be able to redeem free rides, special discount codes and exclusive deals from our partners.
It’s super easy and effortless! Just take your usual rides and be rewarded right away.
Grab your way up
As you ride with Grab and earn points, you’ll move up the membership ranks.
Every achievement you unlock earns you special privileges!
ALL MEMBERS
GrabRewards member
- Redeem your points for free rides and special members-only discount.
- Get access to the hottest deals from our partners.
3000 pts
Silver
- Unlock better and more exclusive Ride Rewards.
9000 pts
Gold
- Gain exclusive access to Grab’s latest features.
- Unlock better and more exclusive Ride Rewards.
19000 pts
Platinum
- Get priority bookings when you order a ride.
- Gain exclusive access to Grab’s latest features.
- Unlock better and more exclusive Ride Rewards.
- Gain access to a dedicated Platinum Support Line.
How it works
FAQ
- GrabRewards is our flagship loyalty program. It enables riders to earn points with every ride. Each ride earns you points that can be redeemed for rewards from our partners or free rides from Grab!
- Every PHP50 spent earns you 1 point. / Every THB35 spent earns you 1 point. / Every SGD10 spent earns you 7 points. / Every VND50k spent earns you 2 points. / Every IDR80k spent earns you 6 points. / Every RM9 spent earn you 2 points.
- We also apply multipliers to help you earn points and redeem your rewards faster! As part of our launch promotion, all verticals will receive a points multiplier of %x with every ride for the first months, ending 31st March.
- Multipliers per country: [please localise in the blog!]
- PH: 20x
- TH: 20x
- ID: 18x
- VN: 20x
- SG: 20x
- MY: 20x
- Your tier was calculated based on the last six months’ of your ride history. There are four tiers: Platinum, Gold, Silver and Member. You can check how far away you are from a tier upgrade in your GrabRewards homescreen!
- Tier cut offs by country:
- PH: Silver: 1000 / Gold: 3000 / Platinum: 8000
- TH: Silver: 400 / Gold: 1000 / Platinum: 2500
- ID: Silver: 500 / Gold: 1500 / Platinum: 3000
- VN: Silver: 500 / Gold: 1500 / Platinum: 3000
- SG: Silver: 3000 / Gold: 9000 / Platinum: 19000
- MY: Silver: 1000 / Gold: 3000 / Platinum: 8000
- Our Platinum passengers enjoy eligibility for priority booking (this will allow you to jump the virtual booking queue!) and also access a dedicated customer-support line, with a dedicated number. Enjoy!
- We will be sad to see you go! But if you want to opt-back in at a later date, please note that your points balance resets to zero. So, we recommend you stay in the program and earn points with every ride!
- We have allocated points based on your rides taken with Grab from January 1 2017.